WellNow Urgent Care | Tonawanda (Sheridan Plaza)
Urgent Care • Tonawanda, NY • Since 2012 • 1 location in Tonawanda locations
About
WellNow Urgent Care is a private walk-in urgent care provider and hospital-affiliated network founded in 2012 and headquartered in Chicago, IL. They operate as alternatives to emergency rooms across multiple states (including Illinois, Indiana, Michigan, New York, and Pennsylvania) and offer walk-in treatment for illnesses, injuries, rapid testing, and other health needs. The company employs hundreds of staff and has significant presence via clinics like Tonawanda (Sheridan Plaza) as part of their expansion in the New York region. If you’re seeking care at Tonawanda, WellNow typically provides non-emergency urgent care services without an appointment, with services such as evaluation, treatment, and rapid testing.
Clinic Type
Urgent Care
Address
2980 Sheridan Dr, Tonawanda, NY 14150
Phone
(716) 270-1758
wn5315@wellnow.com
Opening Hours
24/7 (providers available 24/7; walk-in welcome; online check-in available)
Telehealth
Available via WellNow Virtual Care (under 5 minutes wait)
Emergency Care
Call 911 for true emergencies
Services Offered
Technology & Equipment
Insurance & Payment
—
Credit cards, Debit cards, Cash (likely accepted), Credit, Debit, Cash
Languages Spoken
—
Current Offers
No insurance? No problem.
FAQs
Do I need an appointment to visit a WellNow Urgent Care facility?
You are welcome to simply walk into any WellNow location. No appointment and no referral is required. You can also check in online at a WellNow center of your choice.
Social Media
Photos







What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (via Google): 4.2 out of 5 stars (364 reviews)
- Solv Health: 3.0 out of 5 stars (2 reviews)
Patients praise
- Friendly, professional, and compassionate staff across all roles
- Clean, comfortable, and well-appointed facilities with amenities
- Efficient service for many patients, including walk-ins
- Clear communication regarding treatment plans
Common complaints
- Long wait times, including after scheduled appointments
- Occasional concerns regarding treatment quality and medical accuracy (e.g., incorrect medication dosages)
- Use of virtual visits despite in-person appointments
"Very kind, Frndly people from the front desk to the gal that took my statistics and the caretaker all lovely it made me feel very comfortable..."
— Birdeye/Google Review"WellNow is the ever loving worst. They've given me the wrong dose of antibiotics, left me sitting there an hour only to roll in a virtual visit..."
— Reddit (Buffalo community)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Rebecca L. Balone, NP - Nurse Practitioner in Cheektowaga, NY — May 14, 2026
- WellNow Urgent Care shares real cost of health care in N.Y. — Sep 26, 2025
- WellNow Urgent Care shares holiday mishaps and what to do — Dec 9, 2025
- Rapid COVID-19 testing now available at WellNow Urgent Care centers — Apr 10, 2026
- WellNow Urgent Care | ABA Therapy Provider — Feb 1, 2026
Information sourced from the clinic's website as of July 11, 2026.
More urgent care clinics in Tonawanda
Western New York Immediate Care (WNY Immediate Care) is a private urgent care network serving Buffalo, Amherst, Depew, Orchard Park, and surrounding areas in Western New York. Key points: - Services: Urgent care for non-life-threatening injuries and illnesses; full occupational health program (pre-employment physicals, job injury care, workers’ compensation case management). - Locations: Eight offices nationwide noted, with four confirmed in Western New York (Amherst, Buffalo, Depew, Orchard Park) and specific addresses including 4988 Harlem Rd (Amherst), 3346 Southwestern Blvd (Orchard Park), 6375 Transit Rd (Depew), and 2228 Delaware Ave (Buffalo). Headquarters at 1 John James Audubon Pkwy, Amherst, NY. - Availability: Open 365 days a year. - Providers: Board-certified and emergency medicine-trained staff. - Insurance: Accepts most major plans. - Experience and scope: Cares for more than 125,000 patients annually; part of TeamHealth for management and staffing. If you’re seeking urgent care in Buffalo or nearby suburbs, WNY Immediate Care offers quick, cost-effective non-emergency care with occupational health services.
DeGraff Rehabilitation & Skilled Nursing Facility, part of Kaleida Health, is a North Tonawanda, NY-based medical park offering a broad spectrum of care including an emergency department, outpatient services, rehabilitation, and skilled nursing. Key details: - Headquarters: North Tonawanda, NY - Affiliation: Kaleida Health (largest health system in Western New York) - Services: Emergency department, outpatient services, rehabilitation, skilled nursing - Web presence: degraffmedicalpark.org; ~2,000 monthly visits; low bounce rate; average 2.2 pages per visit - Audience: Primarily United States-based users Note: The facility operates under Kaleida Health and serves the Western New York region from its North Tonawanda location.
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