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About

ProHealth Physicians is a private, physician-led primary care network in Connecticut with over 90 locations and more than 380,000 patients statewide. The organization emphasizes accessible, high-quality, cost-effective care and is part of OptumCare. Key CT locations include Farmington HQ and four offices statewide (e.g., Farm Glen Blvd Farmington; 10 Corporate Dr, Burlington; 112 Spencer St, Manchester). The network features primary care physicians and clinicians, with ongoing provider additions (e.g., recent APRN hires) and a patient-centered approach focused on listening and thorough visits. Contact: 860-284-5333.

Clinic Type

Family Medicine

Address

3 Farm Glen Boulevard, Farmington, CT 06032, US

Phone

18552863411

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Adult and family medicine
  • Pediatrics
  • Family medicine
  • Primary care

Insurance & Payment

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Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades: Individual providers hold ratings on platforms like Healthgrades, though aggregated office-wide ratings for the Torrington location are limited or mixed (Varies by provider (e.g., Dr. Stephen Bryant has 89 ratings, Dr. Terrence Ryan has 45))

Patients praise

  • Some individual physicians are described as caring, thorough, and professional
  • Convenience of having some minor tests and blood draws performed on-site

Common complaints

  • Difficult to reach by phone, with long wait times and frequent hold-ups
  • Poor administrative and front-desk service, including rudeness and incompetence
  • Inconsistent follow-through on appointments and referrals
  • Issues with billing and communication regarding prescriptions or medical documents

"If you can actually get in with a Dr./APRN you might have a shot. But the front desk is the absolute worst! They don't call you back."

— a-better-place.com review

"The Dr's and Nurses I've interacted with have been very professional and kind. The receptionist on the other hand. How does this woman still have a job?"

— localitybiz.com review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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