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Clinic Type

Home Health Care

Address

Phone

3073382855

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Home health care
  • Home health aide services
  • Home companions
  • Non-medical supervision
  • Daily living assistance
  • Personal care
  • House cleaning and laundry
  • Meal preparation and serving
  • Errands and shopping
  • Assistance with activities of daily living
  • Medication reminders
  • Transportation
  • Care coordination with physicians and families
  • Home visits by registered nurses
  • Speech/language pathology
  • Occupational therapy
  • Physical therapy
  • 24-hour care
  • Care planning and recertification visits
  • Well check services
  • Caregiver support/combined care

Team

  • Vetras Healthcare Team, Registered nurses, home health aides, therapists, caregivers — Home health care team

Insurance & Payment

Insurance

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Caring.com: 4.5 out of 5 stars (based on 12 reviews) (12 reviews)
  • Birdeye: 4.8 out of 5 stars (based on 21 reviews) (21 reviews)
  • Seniors.fyi: 3 out of 5 stars (based on 2 reviews) (2 reviews)

Patients praise

  • Friendly, professional, and compassionate caregivers
  • Reliability of service when staff is consistent
  • Helpfulness in maintaining independence and daily living support

Common complaints

  • Communication issues, such as difficulties with scheduling, unreachable phone numbers, and lack of notification regarding substitute caregivers
  • Concerns regarding high staff turnover and continuity of care
  • Allegations of prioritizing quantity/profit over quality of care in some instances

"I would highly recommend them because every caregiver was excellent and compassionate."

Caring.com reviewer regarding Charter Oak Home Care

"They need to communicate with me when they don't have a caregiver and find a replacement. They have not done well with that."

Caring.com reviewer regarding Charter Oak Home Care

"My experience is it is set up and named Hodpice but is focused on quantity ( numbers / profit) over quality. The poor leadership... takes advantage of compassionate staff by manipulating and bullying."

Birdeye reviewer regarding Hartford HealthCare at Home

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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