Primary Care | Charlotte Hungerford Hospital | Torrington, CT
Internal Medicine • Torrington, CT • Since 1916 • Not fully specified in provided text (multiple locations listed) locations
About
Charlotte Hungerford Hospital is a nonprofit, 109-bed community hospital in Torrington, Connecticut, founded in 1916. It offers a broad range of services, with a focus on primary care, emergency services, cardiovascular and cancer care, women’s/maternity services, rehabilitation, behavioral health, and specialty services. The hospital operates its main campus at 540 Litchfield Street (HQ) and provides care at affiliated sites including the Winsted Health Center. It employs about 256 staff and serves the Torrington area with emergency department access and various outpatient departments. Primary care services are part of its offerings, along with specialty care and patient-centered healthcare delivery. Contact: main lines 844-360-7623 or 860-496-6666. Website: charlottehungerford.org.
Clinic Type
Internal Medicine
Address
220 Kennedy Drive, Torrington, CT 06790
Phone
860.567.0130
NorthwestRegionAdvocacy@hhchealth.org
Opening Hours
Monday through Friday 8:30 AM to 5:00 PM
Telehealth
not specified
Emergency Care
not specified
Services Offered
Insurance & Payment
We accept most major insurance carriers.
not specified
Languages Spoken
FAQs
Office Hours
Monday through Friday 8:30 AM to 5:00 PM
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades (hospital overall / patient experience): Patient Experience Rating: 58% would definitely recommend; 61% patients gave rating of 9 or 10 (Provider/patient-review counts not shown in the excerpts reviewed)
- Leapfrog Group: 120.00/120.00 points (includes patient experience domains for outpatient/elective surgery)
- Momentary Labs (derived from CMS HCAHPS): 3 out of 5 overall patient satisfaction rating; 58% would definitely recommend; 61% rating 9 or 10; top strength: discharge information (542 completed patient surveys (23% response rate))
Patients praise
- Compassionate, personal primary care described by the hospital (family/internal medicine physicians; prevention focus)
- citations':,'confidence':'medium'],
Common complaints
- Lower patient-experience/satisfaction percentages than national averages on some measures (e.g., doctor communication, responsiveness, quietness)
- citations':,'confidence':'medium'],
"“Don't even want to give them any stars. Terrible and rude staff...”"
— Yelp review page for Charlotte Hungerford Hospital (Torrington, CT)"“61% patients recommend this hospital.”"
— Healthgrades hospital page"“He called me to follow up on complaints... would not let me interject information... told me to stop interrupting or he would hang up.”"
— Healthgrades patient/provider reviews section on Charlotte Hungerford Hospital directory pageSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- UConn Health Celebrates Grand Opening of Expanded Torrington Location - UConn Today — Jun 16, 2026
- Medical experts aim to partner with towns for healthy living policies | The Lakeville Journal — Jan 13, 2026
- Medical experts discuss rural healthcare challenges | The Lakeville Journal — Oct 29, 2025
- Leader of Torrington's Charlotte Hungerford Hospital 'worked up to the week of his death,' wife says | Litchfield Hills — Aug 1, 2025
- Primary Care Through Genesis Medica - Bridges Healthcare — Oct 6, 2025
Information sourced from the clinic's website as of July 11, 2026.
More internal medicine clinics in Torrington
Summary: - ProHealth Physicians is a private, physician-led primary care organization in Connecticut, part of OptumCare. - It operates over 90 locations across the state, serving more than 380,000 patients. - Headquarters: Farmington, CT. The company has a presence in the U.S. Virgin Islands and Lebanon with 4 offices in the United States. - Key facts: founded 1997, about 386 employees, annual revenue ~$4.6M, SIC 80/801; NAICS 62/621. - Contact: main phone 860-284-5333. - If you’re specifically seeking Torrington-area primary care with ProHealth, this page confirms ProHealth’s broad Connecticut footprint but does not list a dedicated Torrington facility. For Torrington, consider nearby listed CT offices (Farmington, Burlington, Manchester) or contact ProHealth directly to verify Torrington availability and providers.
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