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About

Charlotte Hungerford Hospital is a nonprofit, 109-bed community hospital in Torrington, Connecticut (founded 1916). It offers maternity services among its broad range of care, including emergency department access, cardiovascular, cancer, primary and preventive care, urology, joint replacement, rehabilitation, wound/hyperbaric medicine, behavioral health, and maternity services. The main campus is at 540 Litchfield Street, Torrington, with additional locations in Winsted and Torrington. The hospital operates as part of a nonprofit healthcare system with about 256 employees and annual revenue around $16.1 million. For maternity inquiries, contact the hospital’s maternity services through the mainline or check their website.

Clinic Type

Maternity Care

Address

Charlotte Hungerford Hospital, Torrington, CT

Phone

860.496.6395 (Labor & Delivery questions) / 860.496.6860 (Mammogram scheduling)

Email

Jennifer.Dowe@hhchealth.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Maternity Care
  • Prenatal Care
  • Labor & Delivery
  • Mammogram scheduling
  • Maternal health services
  • women's health
  • breast health
  • cardiology/heart-vascular (contextual)

Insurance & Payment

—

Languages Spoken

—

FAQs

For Labor & Delivery questions call

860.496.6395

To schedule a Mammogram call

860.496.6860

For Labor & Delivery questions call:

860.496.6395

To schedule a Mammogram call:

860.496.6860

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Leapfrog Group (OAS CAHPS Survey): 81% (overall facility rating)
  • Healthgrades: 55% (9 or 10 rating)
  • Healthgrades: 61% (recommendation rate)

Patients praise

  • Strong performance in clinical quality measures such as episiotomy rates, jaundice screening, and blood clot prevention
  • Official designation as having met or exceeded various maternity care process standards

Common complaints

  • Reports of poor patient experience and staff responsiveness in public surveys
  • Specific anecdotal accounts of unfriendly or unhelpful staff
  • Medical malpractice allegations regarding labor and delivery care
  • Ratings for recommending the hospital often reported below national averages

"Staff is unfriendly and complains the entire time. The care is abysmal. 10/10 do not recommend."

— Yelp

"He called me to follow up on complaints I left about my husband's care at Charlotte Hungerford Hospital. He started defending everyone there, would not let me interject information... He was only interested in..."

— Healthgrades

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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