Behavioral Health – Northwest Michigan Health Services Inc.
Behavioral Health • Traverse City, MI • Since 1968 • Traverse City, Shelby locations
About
Summary: Northwest Michigan Health Services, Inc. (NMHSI) is a nonprofit healthcare provider based in Traverse City, Michigan, offering medical, dental, and behavioral health services. Founded in 1968, NMHSI emphasizes accessible, patient-centered care and aims to remove barriers to health services such as cost, time, transportation, and language. They operate from multiple offices (including Traverse City HQ) and staff a range of health services, including behavioral health. The organization is active, privately owned, and part of the hospitals and health care industry, with ongoing hiring for behavioral health positions. Contact: 231-383-4800 (general inquiries) and other listed office numbers.
Clinic Type
Behavioral Health
Address
10767 E Traverse Hwy, Traverse City, Michigan 49684, US
Phone
+12319470351
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
No explicit list of insurances; mentions sliding fee program and help with insurance enrollment including Medicaid and Medicare
Sliding fee program, Insurance enrollment assistance (Medicaid/Medicare)
Languages Spoken
Pricing
FAQs
What services are offered under Behavioral Health?
Mental Health Counseling for All Ages, Depression and Anxiety, Stress Management, Relationships & Life Adjustments, Substance Use Issues, Coping with Chronic Illness, Developing a Health Improvement Plan, School-based Mental Health Counseling in Traverse City, Manistee, and Mason County Central School District.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Indeed (Traverse City location ratings): 5.00 out of 5 stars (based on 5 reviews; evolving) (5 reviews)
- Yelp (Traverse City): Not stated (1 review shown) (1 review)
- Vitals: 4.9 (ratings overview) (Not stated (or not visible in highlights))
- Glassdoor (company-wide reviews): Not stated in highlights (9 reviews)
Patients praise
- Patient-oriented care / excellent service noted by at least one reviewer
- Kind, patient staff and team-based approach described in testimonials
- Behavioral health is presented as compassionate, confidential guidance with whole-person care (organizational description)
Common complaints
- No direct patient complaints were found in the provided sources; employee reviews mention turnover/high turnover and other workplace issues (not necessarily patient-related)
"“Patient oriented care with excellent service. Special kudos to Katy (RN) who was great.”"
— Yelp review snippet for Northwest Michigan Health Service (Traverse City)"“All the staff we interacted with were kind and patient… We also met with the behavioral health therapist…”"
— NMHSI Testimonials page"“Cons NMHSI is experiencing an extremely high turnover rate in all departments…”"
— Glassdoor reviews snippet (company-wide)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Help Us To Spread The Word: The Northwest Michigan Behavioral Health Initiative In Search Of Therapists! - NAMI Grand Traverse — Aug 22, 2025
- Hospitals Help: Grand Traverse Mental Health Crisis and Access Center Advances Behavioral Healthcare in Northern Michigan - MHA | Michigan Health & Hospital Association — Jul 10, 2026
- Munson Healthcare commits $10,000 to Northern Michigan youth mental health services – 9and10News.com — Apr 9, 2026
- Munson Healthcare Gift Strengthens Youth Mental Health Support Across Northern Michigan - News — Apr 9, 2026
- Mental Health Center Sees Increasing Numbers, Prepares for Residential Unit Expansion | The Ticker — Aug 26, 2025
Information sourced from the clinic's website as of July 11, 2026.
More behavioral health clinics in Traverse City
Pine Rest Traverse City Clinic offers outpatient therapy, counseling, and assessment services for children and adolescents, as part of Pine Rest’s broader behavioral health network. The Traverse City location specializes in pediatric and adolescent mental health care, and is part of Pine Rest’s network of outpatient clinics across Michigan. Availability includes therapy, counseling, and psychiatric services designed for youth, with care coordinated through Pine Rest’s integrated behavioral health system. If you’re seeking child/adolescent therapy or assessment in Traverse City, this clinic is a primary option within the Pine Rest framework.
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