Participating Telehealth Provider | Thirlby Clinic, PLC: Internal ...
Family Medicine • Traverse City, MI
About
Thirlby Clinic, PLC is a Traverse City-based telehealth provider offering internal medicine and technology-enabled care coordination. The practice provides virtual visits and has a small team (2 employees) focused on administrative and patient services. Key details: - Services: Internal medicine, telehealth/virtual visits, care coordination - Location: 3537 W Front St Ste I, Traverse City, MI; headquarters in Traverse City, MI - Model: Telehealth provider with multiple contact numbers; recent adoption of eClinicalWorks and healow for payment services - Workforce: 2 employees; growth +10% YoY - Industry: Hospitals and Health Care; N/AICS/ SIC around 62/80 - Notable recent news: 18% rise in total collections in Q1 after implementing eClinicalWorks and healow If you’re looking for their telehealth offerings or to confirm participation as a telehealth provider in Traverse City, Thirlby Clinic delivers virtual internal medicine visits and tech-enabled care coordination.
Clinic Type
Family Medicine
Address
Traverse City, Michigan
Phone
2312225040
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Birdeye: 4.9/5 (2,591 reviews)
- Tebra: 4.8/5 (1,016 reviews)
Patients praise
- professional, friendly, and welcoming staff
- doctors who are thorough, attentive, and good listeners
- convenience of onsite laboratory services
- efficient office operations and helpful telehealth options
Common complaints
- reports of dropped referrals and communication delays
- instances of perceived poor clinical experiences or patient dissatisfaction with specific procedures
- complaints regarding patient dismissal or difficulty accessing services
- longer than usual wait times for appointments
"Thirlby Clinic was a breath of fresh air... Dr Van TIL was exactly what I’ve been searching for. He listens to your concerns and thoroughly explains his thoughts... Couldn’t be happier!!"
— Thirlby Clinic Testimonials page"Just in the past 3 weeks they dropped the ball on two referrals... I don't know about you, but when my doctor says the "specialist" will call you to set up appointment I take them at their word."
— Birdeye review"The FaceTime/Teledoc visits we had been doing in the past have really been convenient and a good value of my time."
— Thirlby Clinic Testimonials pageSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Michelle L. Schuster, NP - Nurse Practitioner in Traverse City, MI — May 14, 2026
- Presleigh Yovich, NP - Nurse Practitioner in Traverse City, MI — May 14, 2026
- Dr. Alysia Hogan Kinning, MD - Family Medicine Doctor in Norton Shores, MI — May 14, 2026
- Carissa M. Thelen - Occupational Therapist In Private Practice Specialist in Traverse City, MI — Jun 11, 2026
- [PDF] 2026 Provider and Pharmacy Directory - Aetna Better Health — Feb 10, 2026
Information sourced from the clinic's website as of July 11, 2026.
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