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About

Munson Healthcare is a nonprofit hospital system based in Traverse City, Michigan, founded in 1915. It operates two U.S. offices (headquarters in Traverse City and a second listed address) and provides a wide range of medical services including heart, cancer, stroke, maternity, home health, physical therapy, rehabilitation, and emergency care. The organization employs about 2,169 people and uses the NAICS codes 62 and 621 (healthcare services) and SIC codes 80 and 806. Main contact: 231-935-5000 or 231-935-0951. Website: munsonhealthcare.org. The query suggests a focus on Munson Healthcare Home Health and Hospice services in Traverse City, which are part of Munson’s home health offerings within the Traverse City area.

Clinic Type

Hospice and Home Health

Address

550 Munson Avenue, Traverse City, MI 49686

Phone

800-252-2065

Email

Opening Hours

Hours Monday - Friday, 8 am - 5 pm

Telehealth

Available (via Munson Healthcare Virtual Visits)

Emergency Care

Not specified

Services Offered

  • Skilled home care
  • Home medical equipment (HME)
  • Hospice
  • Medical alert system
  • Palliative medicine
  • Patient and family resources

Insurance & Payment

  • - Not specified in provided text -

Not specified

- Not specified in provided text -

Languages Spoken

  • - Not specified in provided text -

FAQs

- Not provided in the excerpt-

- Not provided in the excerpt-

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • U.S. News & World Report: 3.25 / 5 (Not explicitly stated)
  • Hospice Care Index Score: 10 / 10 (Not explicitly stated)
  • Hospice Analytics Quality Ranking Score: 87.00 / 100 (Not explicitly stated)

Patients praise

  • High quality of care metrics for hospice services
  • Positive patient feedback on professionalism and communication in home health settings
  • Supportive local management reported by some staff
  • Flexible scheduling for employees

Common complaints

  • Reports of poor or unsupportive management
  • Concerns regarding work environment and focus on metrics over patient care
  • Administrative issues impacting employees (e.g., reimbursement, systems)

"85% of patients reported they would definitely recommend the home health agency to friends and family."

HealthCare4PPL/CMS Data

"I’ve been with home health for 5 years and feel the leadership team is very supportive. Not every problem can be resolved all the time but they are always willing to listen and resolve what they can."

Indeed employee review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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