Pediatric Care - Henry J. Austin Health Center
Pediatrics • Trenton, NJ • Since 1986
About
Summary: Henry J. Austin Health Center (HJAHC) is a nonprofit, community-based primary care provider in Trenton, NJ, established in 1969 and incorporated in 1986. It offers pediatric care as part of its comprehensive services, serving about 13,000 individuals with over 50,000 visits annually across four locations. Pediatric services include routine pediatric care, plus access to related supports like behavioral health, nutrition, translation services, and transportation. The center accepts most insurances (including Medicare and Medicaid) and provides a sliding fee scale for uninsured patients. HJAHC emphasizes trauma-informed, culturally sensitive care with a patient-centered, holistic approach. Locations include multiple addresses in Trenton, with headquarters at 321 N Warren Street, Trenton, NJ 08618.
Clinic Type
Pediatrics
Address
321 North Warren Street
Phone
609-278-5900
info@henryjaustin.org
Opening Hours
On-site Lab: Monday-Friday 8 a.m.–6 p.m.; Saturdays 9 a.m.–1 p.m. (lab) | On-site Pharmacy: Monday-Friday 9 a.m.–5 p.m.
Telehealth
Available via telemedicine for pediatric care
Services Offered
Team
Insurance & Payment
—
Languages Spoken
FAQs
What ages does pediatric care cover?
Newborn care through adolescent years.
What pediatric services are offered?
Routine check-ups, sick visits, immunizations, school and camp physicals, lead poisoning screening and treatment, asthmatic care, referrals to nutrition, diet and activity education as well as dental services, Reach Out Read Program, and same-day or next-day visits.
Is on-site lab available?
Yes. On-site Lab at 321 North Warren Street, Monday–Friday, 8 a.m.–6 p.m.; Saturdays 9 a.m.–1 p.m.
Is there on-site pharmacy?
Yes. On-site Pharmacy at 321 North Warren Street, Monday–Friday, 9 a.m.–5 p.m.
Who is the pediatric contact for appointments?
Pediatric Care Contact Number: 609-278-5900.
Is telemedicine available for pediatrics?
Yes, pediatric care is available through telemedicine.
Who are the pediatric care providers?
Pediatricians and nurse practitioners work in collaborative teams; providers are board certified and/or eligible.
Is the service available at all Henry J. Austin Health Center sites?
Yes, pediatric care is available at all Henry J. Austin Health Center sites.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: negative
- Birdeye (Bellevue location): 4.4/5 stars (8 reviews)
- Birdeye (Chambers location): 2.9/5 stars (8 reviews)
- Trustburn: 2.1/5 stars (19 reviews)
Patients praise
- Some patients report long-term satisfaction and continuity of care
- Presence of competent doctors and nurses reported despite front-end issues
- Acceptance of various insurance plans
Common complaints
- Difficulty scheduling appointments and long wait times
- Rudeness and unprofessional behavior from administrative staff and receptionists
- Issues with communication and call center responsiveness
- Frequent turnover or changes in pediatric providers
- Dissatisfaction with the process of rescheduling or converting appointments to virtual visits without consent
"Terrible service always changing pediatric Dr and the nurses everytime they are worst and worst deff. NOT COMING BACK WITH MY KIDS."
— Trustburn"One the total disregard of her patience and their time is shocking. How disrespectful to call a patient 15 minutes before their appointment to make a change without giving them an option..."
— LocalityBiz"I have visited two locations of this hospital and their customers severe very poor, especially their front-end employees. They have good doctors and nurses but the front end employees don't know how to work with patients."
— LocalityBizSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Henry J. Austin Health Center Renovations at Ewing Street Site Notice to Bidders - TrentonDaily — Jul 25, 2025
- Henry J. Austin Health Center Hosts First Annual Community Toy Drive - Henry J. Austin Health Center — Dec 17, 2025
- Henry J. Austin Health Center, Inc. Receives $200,000 Grant to Improve Respiratory Health and Advance Health Equity in Trenton - Henry J. Austin Health Center — Nov 13, 2025
- Henry J. Austin Health Center, Inc. Receives $200,000 Grant to Improve Respiratory Health and Advance Health Equity in Trenton - TrentonDaily — Nov 16, 2025
- Henry J. Austin Health Center Renovations at Ewing Street Site Notice to Bidders - Henry J. Austin Health Center — Jul 21, 2025
Information sourced from the clinic's website as of July 11, 2026.
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