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Clinic Type

Internal Medicine

Address

400 Benedicta Avenue, Trinidad, CO 81082

Phone

719-846-2206

Email

klucero@msrhc.org

Opening Hours

Monday through Friday ~ 8 a.m. to 7 p.m. Walk-In Clinic Hours: Monday through Friday ~ 5 p.m. to 7 p.m.; Saturday 9 a.m. to 3 p.m.; Sunday 9 a.m. to 3 p.m.

Services Offered

  • Internal Medicine
  • Geriatrics
  • Family Medicine
  • Pediatrics
  • Nurse Practitioners

Team

  • Sheryll Castro-Flores, MD — Internal Medicine / Geriatrics

Insurance & Payment

Languages Spoken

  • English

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 2.7 out of 5 stars (93 reviews) (93 reviews)
  • Yelp (via MapQuest): 2.0 out of 5 stars (10 reviews) (10 reviews)
  • Healthgrades: 79% (Patient Experience Rating) (N/A)

Patients praise

  • Supportive and competent care from specific providers
  • Cleanliness of facilities
  • Responsive emergency care experiences
  • Helpful and honest staff interactions

Common complaints

  • Perceived lack of attentiveness or listening by staff
  • Customer service and billing issues
  • Concerns regarding medical care quality/competence

"Customer service is terrible, just absolutely horrendous. You call for a billing problem and they never call back or take 3 months to return your call."

Yelp (via MapQuest)

"Dr. Norris listened to my concerns and genuinely wanted to help alleviate symptoms as soon as possible."

Healthgrades (Provider Review)

"People are nice but dont really listen to you and how you are feeling."

Birdeye

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

More internal medicine clinics in Trinidad

Trinidad, CO·Internal Medicine

Summary: - Mount San Rafael Hospital is a small, privately held healthcare facility in Trinidad, Colorado. It lists itself under Appliances, Electrical, and Electronics Manufacturing in the provided data, which may be inaccurate for a hospital. - Company highlights: 2 employees, headquarters in Trinidad, with LinkedIn presence (24–28 followers listed). No clinical specialties or physicians are detailed on the page. - Employee roles and salary references (not specific to physicians) include Physical Therapist (~$108k), Medical Technologist (~$100k), and Mental Health Counselor (~$82k). - Reviews show an employer rating of 2.9/5 from 3 reviews, with mixed signals on culture and work-life balance. - If your query is specifically about physicians in Trinidad at Mt. San Rafael Hospital, the page does not provide physician names, specialties, or contact details. It may require contacting the hospital directly or checking updated clinical staff directories.

Verified
Trinidad, CO·Internal Medicine

Summary: - Salud Family Health Centers is a nonprofit Federally Qualified Health Center (FQHC) operating 13 clinic locations, 11 school sites, and a mobile unit across Colorado, with services in medical, dental, pharmacy, and behavioral health. - The organization is based in Fort Lupton, Colorado, founded in 1970, and serves as a nonprofit healthcare provider with a broad footprint in the United States and some international activity. - For Trinidad specifically: the provided content does not list a Salud Family Health Centers location in Trinidad, Colorado, or Trinidad (country). The active locations listed are within Colorado (e.g., Fort Lupton, Sterling, Commerce City, Brighton). If you’re seeking a Salud clinic in Trinidad, CO or Trinidad elsewhere, this page does not confirm one. Consider checking the official site saludclinic.org or contacting the HQ at (303) 892-6401 for precise location details.

VerifiedSince 1970

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