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Mt. San Rafael Hospital / 410 Benedicta Avenue, Trinidad CO ...

Pharmacy • Trinidad, CO • Since 1889

About

Mt. San Rafael Hospital is a nonprofit general hospital in Trinidad, Colorado, founded in 1889. It operates as a Level IV trauma center with 25 beds and a helicopter pad. The main campus is located at 410 Benedicta Ave, Trinidad, CO 81082 (HQ). The hospital has a notable history as a pioneer in sex-change surgeries, with the first performed in 1969. It employs about 24 staff (+8.3% YoY) and reports annual revenue around $17.5 million. Contact and basic identifiers: private care system, no affiliated university, SIC/NAICS align with healthcare, and active presence in local Colorado hospital listings.

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Clinic Type

Pharmacy

Address

410 Benedicta Avenue, Trinidad, CO 81082

Phone

719-846-9213

Email

klucero@msrhc.org

Opening Hours

Emergency room services available 24-hours per day, seven-days per week

Website

https://www.msrhc.org/

Emergency Care

Emergency room services available 24/7

Services Offered

General medical and surgical care for inpatient, outpatient, and emergency room patients
Rural Health Clinic
Surgical Services
Emergency room services 24/7
Diabetic Education
Diagnostic Imaging
Cardiopulmonary
Nutrition
Laboratory
Physical Therapy Rehabilitation
Gynecology
MedicalSurgical_Unit
Outpatient_Specialty_Clinics
Pharmacy
Emergency

Team

Board of Trustees — Governance

Insurance & Payment

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Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

Birdeye: 2.7/5 (93 reviews)

Patients praise

Some patients report top-notch, quick, and caring emergency room care
Specific doctors praised for their competence and bedside manner
Some patients highlight efficient and positive surgical experiences
Staff noted as helpful and pleasant in some encounters

Common complaints

Reports of poor customer service and responsiveness, particularly with billing inquiries
Concerns regarding medical care quality and competence in specific instances
Issues with long wait times for appointments and follow-up communications
Negative experiences reported in the emergency department and walk-in clinic

"Top notch, quick, caring and competent care. Went to emergency room in middle of night. Helped me right away. Wonderful staff."

— Yelp

"Customer service is terrible, just absolutely horrendous. You call for a billing problem and they never call back or take 3 months to return your call."

— MapQuest/Yelp user review

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].