Rural Health Clinic - Mt. San Rafael Hospital
Urgent Care • Trinidad, CO • Since 1889
About
Rural Health Clinic - Mt. San Rafael Hospital (Trinidad, CO) - Overview: Mt. San Rafael Hospital is a nonprofit general hospital founded in 1889, based in Trinidad, Colorado. It operates as a private care system with a Level IV trauma center. - Services: Offers a broad range of care including primary and specialty outpatient services, family medicine, internal medicine, pediatrics, geriatrics, general surgery, orthopedics, gynecology, physical/speech/occupational therapy, pulmonary and cardiac rehabilitation, oncology, diagnostic imaging, cardiopulmonary therapy, emergency care, rehab services, and outpatient clinics. - Facility details: 25 beds, has a helipad, rural health clinic operations, and multiple outpatient/inpatient services. - Contact & location: HQ at 410 Benedicta Ave, Trinidad, CO 81082. Main phone: (719) 846-9213. Website: msrhc.org. - Notable context: A pioneer in sex-change operations historically (first ~1969). - Organization: Nonprofit, private ownership, no affiliated university. Four offices nationally listed (all in Trinidad, CO).
Clinic Type
Urgent Care
Address
400 Benedicta Avenue Trinidad, Colorado
Phone
719-846-2206
lmyers@msrhc.org
Opening Hours
Appointments Scheduled Monday through Friday ~ 8 a.m. to 5 p.m. (and 8 a.m. to 7 p.m. some days) Saturday 9 a.m. to 3 p.m. Walk-ins may be accepted based on provider availability; appointments are recommended.
Services Offered
Team
Insurance & Payment
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Pay Bill Online, Clinic Patient Portal, Price Transparency, No Surprises Act
Languages Spoken
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What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 2.7 stars (93 reviews)
- Healthgrades: 79% recommended (N/A)
Patients praise
- generally positive ratings for doctor communication
- favorable ratings for nurse communication and staff responsiveness
- high percentage of patients who would recommend the hospital
- reports of providers who listen to concerns and provide effective, compassionate care
Common complaints
- patient feedback mentions concerns regarding staff listening skills
- some reports of dissatisfaction with care and lack of respect in specific provider interactions
- mixed patient experience regarding hospital quietness at night and care transitions
"Dr. Norris listened to my concerns and genuinely wanted to help alleviate symptoms as soon as possible... I like her practical approach and would recommend her."
— Healthgrades review for Dr. Norris"People are nice but dont really listen to you and how you are feeling."
— Birdeye review for Mt. San Rafael Hospital"She had no respect, didn't address any of my personal issues. And got no satisfaction."
— Healthgrades review for Dr. NorrisSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Trinidad hospital, doctors to pay more than $500K to resolve allegations of invalid opioid prescriptions | FOX21 News Colorado — Nov 25, 2025
- Mt. San Rafael Hospital Selects Oracle Health to Optimize Financial Performance, Enhance Patient Care — Dec 16, 2025
- Colorado physicians, hospital to pay $650K to resolve false claims, controlled substances violations - Becker’s ASC — Nov 25, 2025
- Mt San Rafael Hospital and Clinics to deploy Oracle Health’s AI-powered EHR platform — Dec 17, 2025
- Mt. San Rafael Hospital Selects Oracle Health To Optimize Financial Performance, Enhance Patient Care — Dec 16, 2025
Information sourced from the clinic's website as of July 10, 2026.
More urgent care clinics in Trinidad
Klinic is a private medical practices company (founded 2021, HQ in Seattle) that partners with independent clinicians to launch, run, and grow private practices. They provide a suite of services—software integration, marketing, care coordination, billing, and credentialing—and can operate under Klinic’s Group NPI or the practitioner’s own NPI. Their focus includes expanding access to care for conditions tied to addiction, depression, and obesity, aiming to reduce provider burnout and improve patient outcomes. They operate in multiple countries and have about 33 employees, with $24M in total funding. Note: Based on the page, Klinic’s services and geographic footprint are described for broader private-practice enablement, not as a traditional walk-in urgent care. The site does not list Klinic Urgent Care locations in Trinidad, Colorado. If you’re seeking an online urgent care option in Trinidad, CO, consider Klinic’s model of enabling private practices or look for a dedicated urgent care provider in Trinidad. For more details or to explore local options, contact support@klinic.com or call (206) 495-0724.
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