Live
Read more

Clinic Type

Addiction Medicine

Address

2215 Burdett Avenue, Troy, New York 12180

Phone

(888) 786-9995

Email

aaebookguy@gmail.com

Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

Emergency Mental Health Service – Crisis intervention team; Psychiatric emergency walk-in services; Psychiatric emergency onsite services

Services Offered

Insurance & Payment

  • Most private insurances accepted
  • State-financed health insurance plan other
  • Private health insurance
  • Federal military insurance (e.g., TRICARE)
  • State mental health agency (or equivalent) funds
  • County or local government funds
  • Cash or self-payment
  • Medicaid
  • Medicare
  • State-financed health insurance plan other than Medicaid
  • Other State funds
  • Sliding fee scale (fee is based on income and other factors)

Most private insurances accepted; quotes of benefits may be provided but not guaranteed.

Cash or self-pay, Sliding fee scale (fee is based on income and other factors), Cash or self-payment, Medicaid, Medicare, State-financed health insurance plan other than Medicaid, Private health insurance, Federal military insurance (e.g., TRICARE), State mental health agency (or equivalent) funds, Other State funds, County or local government funds

Languages Spoken

Pricing

  • 7.7 Out of 10
  • Our Quality Commitment
  • A treatment center will attempt to verify insurance benefits but not guarantee payment

Current Offers

Free & Confidential Drug Hotline

FAQs

What forms of payment are accepted?

Cash or self-payment; Medicaid; Medicare; Private health insurance; State funds; Sliding fee scale (income-based)

Commitments

  • 7.7 Out of 10
  • Most private insurances accepted

Photos

What Patients Say

Overall sentiment across review platforms: negative

  • Rehab.com: 2.57/5 (on Rehab.com) (21 reviews)
  • Healthgrades (General Hospital Rating): 64% (patients who rated 9 or 10) (Based on HCAHPS data)

Patients praise

  • Some individual staff members described as professional, nice, or kind
  • Some reports of efficient service in emergency settings

Common complaints

  • Staffing shortages and difficulties accessing care
  • Challenges with appointment scheduling and communication ("never get a live person")
  • Concerns regarding medication management and abrupt termination of treatment programs
  • Negative perceptions of facility cleanliness and atmosphere

"Never get a live person and you could attend appointments every day for 5 years straight. You miss one or have unseen circumstances, you’ll be dropped with a letter you’ll get eventually."

Rehab.com user review

"The individuals working there are fine, nice even. The front desk people were always lovely. I really liked my psychiatrist before he left."

Rehab.com user review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

More addiction medicine clinics in Troy

Troy, NY·Addiction Medicine

Verified
Troy, NY·Addiction Medicine

VerifiedOnline bookingEmergency care

See all addiction medicine clinics in Troy

Comparing your options?

See other addiction medicine clinics in Troy, or search the full directory by insurance, ratings, and more.

More Addiction Medicine Clinics