Southeast Alabama Rural Health | SARHAS
Geropsychiatric Care • Troy, AL
About
Summary: Southeast Alabama Rural Health Associates (SARHA) is a nonprofit health-care organization based in Troy, Alabama, operating 13 offices across Southeast Alabama. It delivers care through a private-practice–style model without regard to patients’ ability to pay and is Joint Commission accredited. SARHA employs about 20 people (with recent growth) and has a broader footprint including a 26-member medical staff serving over 35,000 patients across eight counties. Core details: - Type: Nonprofit hospital/health care group - Headquarters: Troy, AL - Services: Health services at 13 offices across 8 counties; operates under a private-practice model with access regardless of ability to pay - Accreditation: Joint Commission - Key contacts: Pam Bowers (CEO); other leaders include Melissa Bradford (Planning & Development) and Kady Pugh (Community Relations) - Website: sarha.org - Local footprint: Offices in Abbeville, Enterprise, Geneva, Eufaula, Troy, and nearby Alabama communities - Web presence: Active site with generally solid engagement (monthly visits ~4.5k, low bounce rate) If you’re looking for SARHA in Troy specifically, note that their Troy office is listed among 13 Alabama locations and SARHA’s mission centers on broad, accessible rural health services in Southeast Alabama.
Clinic Type
Geropsychiatric Care
Address
1414 Elba Hwy, Troy, AL 36079, USA
Phone
3346706726
customerservice@jointcommission.org
Opening Hours
Not published — contact the clinic to confirm hours.
Website
Services Offered
Team
Insurance & Payment
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SARHA exists to provide medical services to all patients, including those with private insurance, Medicare, Medicaid, as well as those uninsured and under-insured; is a deemed federal Public Health Service organization with financial assistance/sliding fee scale programs available for all who qualify.
Payment assistance/sliding fee scale
Languages Spoken
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FAQs
What services does SARHA offer?
A comprehensive range of primary and preventive medical services including adult care, infant and child care, adolescent care, geriatric care, family planning, female health services, diagnostic testing/screening, immunizations, complete physicals, health education services, X-ray services, laboratory services, in-house formulary services, urgent care services, after-hours call coverage, and behavioral health services.
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades (Southeast Alabama Rural Health Associates, Troy, AL): Absolutely terrible (summary of review highlights; specific star rating not shown in provided snippet) (not provided in search snippet)
- Google My Business (via farmaciacarmenaguilo.es): Average opinion 3.8/5 (169 reviews)
Patients praise
- Some patients report good experiences with specific providers and staff (e.g., being kind/thorough, clean office, short waits when not busy, doctors described as wonderful)
- Care quality appears to vary by provider/staff and by how busy the office is
Common complaints
- Long waits in the waiting room / appointment delays (e.g., 2+ hours, very long waits)
- Difficult experience with staff/communication (e.g., nurses/staff not answering calls or not helping; problems with staff helpfulness)
- Perceived quality-of-care issues (e.g., urgent care visit where provider allegedly did not examine rash; being turned away/denied help)
"“Absolutely terrible!! I went and had to wait in the waiting room for 2 plus hours, watching people who got there after me go before me.”"
— Healthgrades review snippet"“Average opinion: 3.8/5.”"
— farmaciacarmenaguilo.es (Google My Business summary)"“The receptionist was as nice as could be. I loved Bennett & her nurse. The office & rooms were clean. I didn't have but maybe a 5 minute wait…”"
— a-better-place.com review snippetSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- eClinicalWorks and Sunoh.ai Boost Provider Efficiency by 15% at Southeast Alabama Rural Health Associates — Feb 4, 2026
- eClinicalWorks and Sunoh.ai Boost Provider Efficiency at Alabama FQHC — Feb 4, 2026
- Financial News | myMotherLode.com - eClinicalWorks and Sunoh.ai Boost Provider Efficiency by 15% at Southeast Alabama Rural Health Associates — Feb 4, 2026
- eClinicalWorks and Sunoh.ai Boost Provider Efficiency by 15% at Southeast Alabama Rural Health Associates - Worldnews.com — Feb 4, 2026
- Troy hosting Rural Health Transformation Program Workshop Tu... — May 25, 2026
Information sourced from the clinic's website as of July 10, 2026.
More geropsychiatric care clinics in Troy
Summary: - The Alabama Hospital Association (AlaHA) is a nonprofit statewide trade organization (founded 1921) that supports member hospitals in Alabama through advocacy, representation, education, and services. - It is headquartered in Montgomery, AL, and employs about 12 staff, with annual revenue around $10 million. - Members are primarily hospitals and health systems, plus related health-care organizations. - Contact: prdept@alaha.org; main phone numbers include (334) 272-8781 and (800) 489-2542. - Not directly detailing Troy Regional Medical Center, but AlaHA serves Alabama hospitals, which would include Troy Regional Medical Center as a member. If you need specific info about Troy Regional's relationship with AlaHA (e.g., member status, advocacy issues, or resources), I can look up the latest details.
Summary: Troy Regional Medical Center (Troy, Alabama) is a nonprofit, private hospital serving a seven-county area since 1969. It provides general medical and surgical care for inpatient, outpatient, and emergency patients, with 24/7 emergency services and participation in Medicare/Medicaid. The center emphasizes geriatric and senior behavioral health care and operates a Senior Behavioral Care Unit. Key leadership includes FACHE CEO Rick Smith and a dedicated Senior Behavioral Health team, including Director of Senior Care Behavioral Health. The main headquarters is at 1330 Highway 231 S, Troy, AL 36081. The organization appears active with multiple local offices and ongoing staffing in various departments. If you’re seeking senior behavioral health services at Troy Regional, contact the Senior Behavioral Care Unit or the center’s administration to discuss care options, referrals, or admissions.
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