East Central Mental Health Center: Home
Mental Health Services • Troy, AL
About
East Central Mental Health Center (East Central Mental Health M.R.I.) - Location: Headquarters in Troy, Alabama, with 3 offices in the United States. - Type & focus: Public community mental health center offering mental health, intellectual disabilities, and substance abuse services. - Size: 4 employees; operates as a small nonprofit with total funding around $5 million (seed round in 2010). - Contact & online presence: Website eastcentralmhc.org; main phone numbers include 334-566-5346 and 800-467-1208; LinkedIn presence with modest followership. - Services & scope: Part of the healthcare and nonprofit sectors; serves local community with a focus on mental health services, disabilities support, and addiction services. - Performance indicators: Monthly site visits ~1,642; low bounce rate (~0.4%); pages per visit ~1.7; overall employer rating ~2.8/5 based on a small number of reviews. - Locations: 200 Cherry St, Troy, AL 36081 (HQ) plus additional Troy offices. If you’re seeking the homepage or direct contact details, visit eastcentralmhc.org or call the listed numbers.
Clinic Type
Mental Health Services
Address
200 CHERRY ST, TROY, Alabama 36081, US
Phone
334-566-6022
mollybrooms@gmail.com
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: negative
- Indeed: 3.1 out of 5 (Indeed employee reviews) (17)
- Detox To Rehab: 3.0 out of 5 (1)
Patients praise
- Positive feedback for specific individual practitioners
Common complaints
- Perceived unprofessionalism of staff
- Difficulties with appointment scheduling and cancellations
- Reports of staff unavailability or being absent during appointments
- Dissatisfaction with treatment outcomes or perceived lack of helpful advice
- Concerns regarding administrative organization and communication
"Extremely unprofessional, and don’t seem to know what they are talking about. Just like any other rehab institution, they get you in and do what they can to keep you in. All about the money."
— Find Rehab Centers / Find Recovery Center"This is the absolute WORST experience I have EVER had with any physicians office. I have been scheduled then cancelled they have lost my appointment several times I cannot get ANYONE to help me and I need help!!"
— Find Recovery Center"Dr. Faulk was spot on with his expertise and methods of communication and responsiveness. I highly recommend him!!"
— YelpSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Work progressing on ECMH crisis diversion center — Feb 12, 2026
- ECMH building new crisis diversion center — Nov 17, 2025
- Recovery Cafe opens in Troy — Jun 24, 2026
- Madison County hires new mental health executive director – The Troy Times Tribune — Jan 13, 2026
- East Central Health District Celebrates Ribbon Cutting for New Mobile Health Clinic – East Central Health District — Nov 4, 2025
Information sourced from the clinic's website as of July 10, 2026.
More mental health services clinics in Troy
Summary: Troy Regional Medical Center is a nonprofit hospital in Troy, Alabama, established in 1969. It provides general medical and surgical care for inpatients, outpatients, and emergency department patients, with 24/7 ER services. The center places a focus on compassionate geriatric and senior behavioral health care, including a Senior Behavioral Care Unit led by leadership such as Director of Senior Care Behavioral Health. It serves a seven-county area and participates in Medicare and Medicaid. Key executives include CEO Rick Smith and a dedicated senior care leadership team. The organization operates from its Troy headquarters (1330 Highway 231 S, Troy, AL 36081) and has multiple offices. If you’re specifically looking for information on the Senior Behavioral Care Center at Troy Regional: - Focus: Senior Behavioral Health within the Senior Behavioral Care Unit - Leadership: Director of Senior Care Behavioral Health (MSN Cynthia L Baker) among senior care leadership - Services: Geriatric-focused behavioral health care as part of the broader hospital services - Availability: Part of a 24/7 emergency and general care facility serving the local region Would you like contact details for the Senior Behavioral Care Center or information on admissions and programs?
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