Public Health
Public Health & General Preventive Medicine • Troy, NY • 1 main location locations
Clinic Type
Public Health & General Preventive Medicine
Address
1600 7th Avenue, 5th Floor, Troy, NY 12180
Phone
518-270-2655
npollay@renscony.gov
Opening Hours
Monday–Friday, 8 am–4 pm (Clinic hours vary by service; appointments required for clinics)
Emergency Care
After Hours Emergency Line: 518-857-4660
Services Offered
Team
Insurance & Payment
—
Please call for current payment options (613- no data)
Languages Spoken
FAQs
What are the clinic days and times?
Clinics are by appointment only; Immunization Clinic and PPD Tuberculin placement/readings are scheduled on Tuesdays and Thursdays (2pm-4pm for Immunization and PPD; Wednesdays include STD Clinic/HIV Screening).
What is the contact phone number for the clinic?
Clinic main line: 518-270-2655.
What is the physical address for the Health Department clinics?
1600 7th Avenue, 5th Floor, Troy, NY 12180.
Is there an after-hours emergency contact?
Yes, After Hours Emergency Line: 518-857-4660.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: negative
- LocalityBiz (third-party aggregate): Predominantly 1-star to 2-star reviews in aggregate samples (Variable across different specific clinic pages (e.g., individual counts for family and pediatric centers))
Patients praise
- Friendly and helpful staff in some departments
- Cleanliness of facilities reported by some patients
Common complaints
- Difficulty with billing and insurance coverage confusion
- Long wait times in lobbies and for phone callbacks
- Perceived lack of empathy or professional conduct from staff
- Inconsistent communication and scheduling issues
"Trying to get ahold of the billing department on the phone to determine why I was being billed this amount was nearly impossible... I am beyond frustrated."
— LocalityBiz - Troy Family Health Center Review"Staff at Whitney Young seemed totally distant and showed little to no empathy. Reading other posts, this seems to be a trend that they haven’t fixed."
— LocalityBiz - Whitney M. Young, Jr. Health Center Review"The female Doctor was great with my kids but when it came to the male doctor he over talked me and did not listen to a word I was saying... We were there over 2 hours."
— LocalityBiz - Troy Pediatric Health Center ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Public Health | Rensselaer County, NY — Dec 4, 2025
- Lowering lead through paint and pipes, County and Troy’s partnership – Troy Record — Jul 12, 2025
- Troy secures $12M to continue replacing lead water service lines — Jun 12, 2026
- Troy receives $15.6M to replace corrosion control system — Jul 1, 2026
- Contact Us | Alabama Department of Public Health (ADPH) — Apr 24, 2026
Information sourced from the clinic's website as of July 11, 2026.
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