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About

Troy Regional Medical Center is a nonprofit general medical and surgical hospital serving Troy, Alabama, and surrounding seven-county area since 1969. It provides 24/7 emergency care and both inpatient and outpatient services, including geriatric and compassionate care. The center operates as a private nonprofit with annual revenue around $9.8 million and a local campus at 1330 Highway 231 South, Troy, AL 36081. Contact: 334-670-5000; general email: janet.stewart@troymedicalcenter.com. Social media: Facebook and Instagram presence. Overall, a small, nonprofit Alabama medical center offering round-the-clock emergency services and general medical/surgical care.

Clinic Type

Urgent Care

Address

1330 Highway 231 S, Troy, Alabama 36081, US

Phone

334-670-5113

Email

jonathan.sellers@troymedicalcenter.com

Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

Yes

Services Offered

—

Insurance & Payment

—

Languages Spoken

—

Awards & Accreditations

  • Top 100 Rural & Community Hospital (Chartis) 2025-2026
  • Women’s Choice Award Best Small Hospitals for Comprehensive Care (2025, 2026)
  • Best Place to Work (The Troy Messenger, Best of Pike) 2025
  • 5-star CMS ratings (patient recommendations, cleanliness, nurse communication)
  • CMS 4-Star Rating (Troy Regional Earns CMS 4-Star Rating)

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • US News & World Report: 91% of patients willing to recommend (US News)
  • Leapfrog Group: 82% overall rating (outpatient)

Patients praise

  • high percentage of patients willing to recommend the facility
  • quick ER wait times mentioned by some patients
  • high scores for staff communication and facility/staff experience in outpatient settings
  • strong performance in preventing certain patient complications

Common complaints

  • reports of rude or dismissive staff/doctors
  • policy of suing patients over unpaid/late bills
  • limited performance in some billing ethics and informed consent criteria
  • did not meet standards in certain hand hygiene practices

"Long time resident of Troy,both my family members and I have always received excellent care at TRMC ER.Shout out to the entire staff.Well done!"

— Yelp

"Do not book with this doctor. He is very rude and dismissive and will not listen to you or your concerns."

— Healthgrades

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

More urgent care clinics in Troy

Troy, AL·Urgent Care

Summary: - Stopwatch Urgent Care Center, LLC is a privately held hospital/healthcare provider offering walk-in urgent care across 11 U.S. locations, including Alabama. - Headquartered in Auburn, AL; founded in 2009; open 7 days a week with no appointments required. - Services focused on quick, compassionate care for all ages; accepts most insurances and offers online check-in. - Contact: main phone numbers include 843-418-9107 and 334-502-1117. - Notable Troy-specific details: the provided content does not list a Stopwatch Urgent Care Troy location. The centers are in Hueytown, Opelika, Springville, Phenix City, and other Alabama cities. If you’re seeking a Stopwatch Urgent Care in Troy, AL, it may not be listed among current locations. Consider checking the official site or LinkedIn for the latest location updates.

VerifiedOnline bookingSince 2009

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