Primary care / Family Medicine - Tucson, AZ - TMC Health
Primary Care • Tucson, AZ • Since 1944
About
Tucson Medical Center (TMC), a nonprofit regional hospital in Tucson, AZ, is at the core of the TMC Health system (one of Arizona’s larger health networks) and offers primary and specialty care across multiple clinics. Key details: - Location: Headquarters in Tucson, AZ; serves Arizona with affiliated clinics and hospitals. - Services: Primary care, family medicine, urgent and specialty clinics; emergency services. - Network: Part of TMC Health (four affiliated hospitals), Mayo Clinic Network member; extensive outpatient and ambulatory care. - Size & scope: Licensed for 568 beds; serves thousands annually; revenue in the hundreds of millions; staffed by a broad team led by President & CEO Mimi Coomler. - Contact: Main phone (520) 327-5461; main address 5301 E Grant Road, Tucson, AZ 85712. If you’re looking for a primary care/family medicine option in Tucson, TMC Health/TMC offers multiple clinics under a single system with access to broader hospital services and networked specialty care.
Clinic Type
Primary Care
Address
5301 E. Grant Road, Tucson, AZ 85712
Phone
(520) 327-5461
PatientRelations@tmcaz.com
Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
Yes, TMCOne Today virtual care within 24 hours
Emergency Care
Call 911 for emergencies
Services Offered
Technology & Equipment
Insurance & Payment
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Languages Spoken
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FAQs
Where would you like to schedule your next appointment?
TMCOne Today is a video telehealth service that has you seeing a doctor within 24 hours for all your minor or acute health needs.
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (TMCOne): 3.3 out of 5 stars (36 reviews)
- Momentary (Tucson Medical Center/Hospital-level HCAHPS): 2 out of 5 stars (2,493 patient surveys)
- Yelp (Tucson Medical Center): 2.6 out of 5 stars (289 reviews)
Patients praise
- Access to a wide network of providers and locations
- Many patients report high satisfaction with specific, attentive individual physicians and NPs
- Some locations noted for being conveniently located and having friendly staff
- Specific praise for providers listening well and explaining conditions clearly
Common complaints
- Difficulty with prescription refills and management
- Long wait times for appointments and during visits
- Issues with front office staff professionalism and helpfulness
- Reports of feeling rushed, ignored, or treated with lack of respect by some providers
- Billing and insurance communication issues
"I can't think of a thing that could have improved it. Dr. Shen is - for me - a dream PCP - a great resource. I still thank my lucky stars that I was able to find Dr. Shen and staff after my PCP retired from TMC. A great, competent office with an great doc. Easy to trust. Simple as that."
— TMCOne Patient Testimonials"It saddens me to give this review because I actually liked my provider, and the staff was always kind. But it was made very clear that I was not a priority of TMC One when I attempted to refill prescriptions recently, and they were never approved... I finally withdrew my care from the office."
— LocalityBiz review of TMCOne La CañadaSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Dr. Karissa Wasiak, MD - Tucson, AZ - Family Medicine - Schedule Appointment — Nov 20, 2025
- Kristy E. Belone, NP - Nurse Practitioner in Tucson, AZ — May 14, 2026
- Dr. Cecillia Lee, MD - Tucson, AZ - Family Medicine - Schedule Appointment — Dec 12, 2025
- RIHAM M. WAHBA, MD - Care More Health | Whole-Person Care — Dec 17, 2025
- Elizabeth A. Sermons, PA - Physician Assistant in Green Valley, AZ — May 14, 2026
Information sourced from the clinic's website as of July 10, 2026.
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