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Clinic Type

Family Medicine

Address

2413 S Chancery St, McMinnville, TN 37110

Phone

(931) 668-2273

Email

careers@ascension.org

Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

If you are experiencing a life-threatening emergency, call 911 or go directly to the ER.

Services Offered

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Vitals: 4.6/5 (26)
  • WebMD and US News: 4.5/5 (WebMD), 5/5 (US News) (28 (WebMD), 65 (US News))
  • Healthgrades: 3.5/5 (17)
  • Healthgrades: 4.8/5 (8)
  • Birdeye (TLC Family Health & Hormone): 4.8/5 (66)

Patients praise

  • Many providers are described as caring, compassionate, and knowledgeable
  • Patients appreciate thorough explanations of diagnoses and treatment plans
  • Efficient and friendly bedside manner reported for several highly-rated physicians and nurse practitioners
  • Comprehensive, holistic approaches to healthcare are highly valued by some patients

Common complaints

  • Inconsistent or unprofessional office staff, including issues with rudeness, failure to return calls, and mismanaging prescriptions
  • Long wait times for appointments and follow-up communication
  • Frustration with administrative tasks and coordination of care

"I have been a patient of Dr. Cole's for over 20 years and not once have I been disappointed with his care. He is highly professional, has a caring attitude and takes a scientific approach to his practice."

Vitals review for Dr. Richard C. Cole

"This office needs to re-evaluate the way to handle SICK patients!!! I can not believe the incompetence we witnessed at this office- from the front desk to the back!! My advice would be to NOT go to this office!"

Healthgrades review for Dr. Donald Tucker

"Showed me the connection in my results to how my body works as a system. A complete path to health instead of a dismissive bandaid."

Google review for TLC Family Health & Hormone

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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