Behavioral Health | Tuscumbia, AL
Counseling • Tuscumbia, AL • Multiple locations (Tennessee Valley Pediatrics serves Tuscumbia and other Shoals area locations) locations
Clinic Type
Counseling
Address
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Phone
(256) 367-2485
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
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Languages Spoken
Awards & Accreditations
Social Media
Photos








What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Aggregate of Google reviews) for Integrated Behavioral Health: 4.3/5 stars (430 reviews)
- Trustburn for Northwest Alabama Mental Health Center: 4.0/5 stars (11 reviews)
Patients praise
- Compassionate and attentive care providers
- Friendly and professional front desk staff in some instances
- Welcoming and soothing facility environments
- Effective personalized treatment and medication management
Common complaints
- Inconsistent appointment scheduling and cancellations
- Difficulties reaching staff via phone
- Billing issues, including unexpected fees and collections threats
- Reports of unprofessional or unqualified staff interactions
- Long wait times for medication refills
"Terribly rude staff and unqualified doctors. I went 6 years ago, sat down with my doctor and was asked 'what medicine do you want'. ... 6 years later I recieved a bill for $14 with a threat to send to collections out of nowhere."
— Birdeye review for Integrated Behavioral Health"Dr. Chiou and Dalton Boley have been beyond helpful. I have nothing but wonderful things to say about them and the awesome staff. I’ve been looking for such caring providers since my diagnosis and have never been able to stay on a mental health treatment plan before... until now."
— Birdeye review for Integrated Behavioral Health"The services provided by Northwest Alabama Mental Health Center are truly outstanding. The staff is knowledgeable and empathetic, and I felt supported every step of the way."
— Trustburn review for Northwest Alabama Mental Health CenterSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Dustin Lee — May 30, 2026
- Shoals Hospital's behavioral health program to expand | General Interest | timesdaily.com — Oct 24, 2025
- Working as a Direct Support Professional at Arc of the Shoals: Employee Reviews | Indeed.com — May 28, 2026
- Crestwood Medical Center Names New President - Tuscumbia Today — Apr 9, 2026
- HAPPI Behavioral Health Open House August 1 — Jul 22, 2025
Information sourced from the clinic's website as of July 10, 2026.
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