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Clinic Type

Skilled Nursing Facility

Address

Phone

(866) 330-5524

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Medicare.gov (CMS): 5 out of 5 stars (CMS Overall) (67 reviews across 11 facilities (Tuscumbia area))
  • Medicare.gov (CMS) and Senior Care Report Card: 4 out of 5 stars (CMS Overall) (Low complaint activity reported)

Patients praise

  • dedicated and communicative rehab therapy teams
  • high CMS star ratings for some facilities
  • above-average registered nurse (RN) staffing levels at certain locations

Common complaints

  • chronic understaffing leading to long response times
  • poor hygiene and cleanliness (e.g., odors, dirty rooms)
  • neglect of basic patient needs (feeding, toileting, changing diapers)
  • inadequate communication from nursing staff to families

"Cottage of the Shoals receives highly polarized feedback, with many families praising the rehab therapy team and specific staff members for their dedication and communication. However, a significant number of reviewers report serious concerns regarding chronic understaffing, poor hygiene, and neglectful care."

EveryPlace review summary of Cottage of the Shoals

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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