Central Alabama VA Medical Center-Tuskegee | Veterans Affairs
Optometry • Tuskegee, AL
Clinic Type
Optometry
Address
Central Alabama VA Medical Center-Tuskegee
Phone
Main phone: (phone number not provided in extracted text)
Emma.Love@va.gov
Opening Hours
Mon-Sun 24/7
Services Offered
Insurance & Payment
—
Languages Spoken
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FAQs
Visit our office, with or without an appointment
A referral is required
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- VA SAIL/Official VA Data: 2.5/5 (VA SAIL composite quality rating) (N/A)
- Rehab.com: 3.4/5 (43)
Patients praise
- Some patients report respectful and helpful individual experiences with specific providers
- Facility initiatives to improve customer experience (e.g., Commit to Sit)
- Ongoing efforts to increase staffing and improve primary/specialty care satisfaction
Common complaints
- Difficulty reaching staff via phone/underfunded call centers
- Long wait times for appointments and pharmacy services
- Inconsistent quality of care due to staffing challenges
- Perceived unprofessionalism or lack of empathy from some staff members
- Lower-than-average patient satisfaction scores for inpatient care compared to national VA benchmarks
"The Staff and facility at this location are great. However, because the call center is underfunded and non-existent you will not be able to communicate with the great healthcare workers here."
— Rehab.com review"Terrible. Long wait to get into my appointment. When I finally do get in, the nurse who builds my patient file is very condescending and judgmental."
— USCompanies.net review"I've been going to Tuskegee Va for 4 years. I've always had good experiences, reasonable times to make appointments, staff is always helpful but ..."
— Facebook group commentSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Contact Us | VA Central Alabama Health Care - Veterans Affairs — Apr 21, 2026
- Central Alabama VA Medical Center-Tuskegee - MapQuest — Mar 9, 2026
- Central Alabama VA Medical Center-Tuskegee (01022F) - Free Profile — Apr 22, 2026
- Alabama - Locations - VA.gov — Jul 6, 2026
- Central Alabama Veterans Health Care System (CAVHCS) — Jul 12, 2025
Information sourced from the clinic's website as of July 10, 2026.
More optometry clinics in Tuskegee
InFocus Eyecare is a U.S.-based eye care provider headquartered in Dayton, Ohio, with a network of 25 offices across the United States. The company operates multiple locations including offices in Florida, Massachusetts, and other states. If you’re seeking eye care near Tuskegee, AL, note that InFocus Eyecare lists locations primarily along the East and Southeast U.S.; there isn’t a Tuskegee-specific office listed in their provided locations. For nearby options, check the Florida and Massachusetts offices or contact their patient services to confirm any newly opened locations or arrangements for appointments outside the listed cities.
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