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About

Innovative Family Medicine is a Twin Falls, Idaho-based primary care practice founded in 2023. It emphasizes accessible, value-driven healthcare for the whole family and accepts major private insurance (including Blue Cross, PacificSource, Cigna, SelectHealth). The practice is a small partnership with 4 employees and is led by CEO Jannell Orr, physician partner Jonathan Muretisch, and owner Jared Henderson. They offer general medical care with a focus on patient-centered service. Contact: 208-735-3636 or 855-592-1977. Website: innovativefamilymedicine.org.

Clinic Type

Family Medicine

Address

Twin Falls, ID

Phone

(208) 735–3636

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Family Medicine
  • Wellness Exam
  • Chronic Disease
  • Pediatrics

Insurance & Payment

  • Blue Cross
  • Pacific Source
  • Cigna
  • Select Health
  • and all other major private insurance
  • all other major private insurance

We accept Blue Cross, Pacific Source, Cigna, Select Health, and all other major private insurance.

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Healthgrades (Dr. Marc Allan): 4.7/5 stars (23 reviews)
  • Vitals (Dr. Marc Allan): 4.8/5 stars (16 reviews)
  • WebMD (Dr. Jonathan Muretisch): Not explicitly stated numerical rating, but highly positive feedback mentioned (16 reviews)
  • Vitals (Dr. Aaron Packham): 5.0/5 stars (14 reviews)

Patients praise

  • Compassionate, attentive, and thorough patient care
  • Friendly, efficient, and welcoming office staff and atmosphere
  • Providers take time to listen to concerns and address them with empathy
  • Personalized, holistic, and innovative treatment approaches
  • Strong patient-provider relationships and effective communication

Common complaints

  • Some patients felt dismissed or unheard regarding specific concerns like medication management
  • Isolated reports of condescending communication style from some providers
  • Occasional administrative issues such as delays in prescription processing
  • Employee feedback mentioned concerns regarding favoritism and inconsistent policies

"Dr. Muretisch is the best doctor I’ve ever had. He’s easy to talk to and I never feel rushed during my appointments. He is competent and professional. He really listens and is open to different solutions and ideas for recovery."

WebMD patient review for Dr. Jonathan Muretisch

"Friendly, down to earth. Listened to my concerns, gave opinions and advice in a non-condescending way. Discussed treatments and gave me some say in what to do and how to proceed."

Healthgrades patient review for Dr. Marc Allan

"My medication dose was too high and yet I was treated as if I was overreacting and expecting special attention... Patients should not be treated in a condescending manner."

Healthgrades patient review for Dr. Marc Allan

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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