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About

Family Health Services (Twin Falls, ID) is a nonprofit community health center offering comprehensive care across four Twin Falls offices. Services include family practice, dental, behavioral health, obstetrics, and pharmacy, with preventive care such as screenings and immunizations. They treat patients of all ages and income levels and do not turn anyone away for financial reasons. The headquarters is at 794 Eastland Dr, Twin Falls, ID 83301, with multiple clinic locations in the area. They employ about 53 staff and have annual revenue around $25M. Contact: info@fhsid.org or (208) 734-3312 / (208) 735-9363.

Clinic Type

Pharmacy

Address

388 Martin Street, Twin Falls, ID 83301

Phone

2087343312

Email

events@fhsid.org

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

available

Services Offered

  • Medical
  • Pediatric
  • Pregnancy/Womens Health
  • Dental
  • Diabetes Care
  • Behavioral Health
  • Pharmacy

Insurance & Payment

Languages Spoken

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 4.1 out of 5 stars (90 reviews (aggregated))

Patients praise

  • Compassionate and attentive care from nurses and providers
  • Quick and efficient service at the Urgent Care and Pharmacy locations
  • Helpful and knowledgeable pharmacy staff
  • Convenient access to comprehensive healthcare services

Common complaints

  • Difficulty scheduling appointments and long wait times
  • Poor communication and unprofessional attitude from office/phone staff
  • Issues with appointment management and cancellations
  • Concerns regarding dental service quality and billing/record handling

"Family health services was my provider but it has been ridiculously hard to get into. This is not the first time that i have to wait 3 weeks to be seen."

Birdeye user review

"The phone manners need some work. I don't make appointments often but in the last couple months I've made a few and each time they have a poor attitude, seem bothered by my call, leave me on hold for over 15 minutes to confirm one simple question."

FHS website user review

"Friendly staff, quick service, and a very positive experience overall. I felt well taken care of and would definitely recommend this urgent care."

FHS Urgent Care website user review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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