Twin Falls Certified Community Behavioral Health Clinic
Psychiatric Services • Twin Falls, ID • Since 1982
About
Family Health Services (fhsid.org) is a nonprofit community health center serving South Central Idaho with four U.S. locations, including its Twin Falls headquarters at 794 Eastland Dr, Twin Falls, ID 83301. They offer integrated primary care, dental, behavioral health, and pharmacy services and employ about 53 staff (up 11.6% YoY) with annual revenue around $25M. Services include behavioral health therapies, school-based therapists in local schools, and a range of clinicians (CNA, MA, CMA, RN, LPN, LCSW/LPC, pharmacists, etc.). They operate as a private nonprofit with a presence in Twin Falls and additional locations in Jerome and Burley, Idaho, and have international ties to Malawi and South Africa. Contact: info@fhsid.org; phone: (208) 734-3312 or (208) 735-9363.
Clinic Type
Psychiatric Services
Address
2647 Kimberly Rd, Suite 2, Twin Falls, ID 83301
Phone
208-734-1281
events@fhsid.org
Opening Hours
Monday & Tuesday 8:00am–7:00pm; Wednesday & Thursday 8:00am–6:00pm; Friday 8:00am–5:00pm
Website
https://fhsid.org/locations/twin-falls/twin-falls-certified-community-behavioral-health-clinic/
Telehealth
https://fhsid.org/for-patients/telehealth-services/
Services Offered
Team
Insurance & Payment
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Office visits billed to insurance, Self-pay options may be available
Languages Spoken
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FAQs
What are the clinic hours?
Monday & Tuesday 8:00am – 7:00pm; Wednesday & Thursday 8:00am – 6:00pm; Friday 8:00am – 5:00pm.
Social Media
Photos








What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 3.6 out of 5 stars (20 reviews)
- Recovery.com: 3.0 out of 5 stars (37 reviews)
Patients praise
- kind and professional staff members
- effective mental health support for children
- non-judgmental environment that ensures patient privacy
- excellent customer service reported by some patients
Common complaints
- reports of rude staff behavior
- long hold times when calling to reschedule appointments
- concerns regarding mismatch in therapist specialization for patient needs
"staff is often extremely rude, Truthfully, I never had a good experience there with the staff even over the phone. Tried calling numerous times to reschedule an appointment and was left on hold for 30+ minutes each time. Obviously I gave up."
— Birdeye user review"All staff members at Family Health Services Behavioral Health Clinic are always kind, patient, and very professional. They make it comfortable to seek services and are always willing to answer any questions."
— Birdeye user review"Have been going to this specific office for 3 months now. Excellent customer service. I have weekly visits and my provider helps with any medication shifts or ..."
— Family Health Services website reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Courtney Sant, MSN-RN: Assistant Nurse Manager at St. Luke's Canyon View Behavioral Health Services: Twin Falls | isStories — Oct 24, 2025
- Twin Falls business provides mental health support for first responders — May 9, 2026
- Idaho Behavioral Health Workforce Report for March 2026 (Mar 2–8) | 58 Registered Providers — Apr 4, 2026
- FDA-Cleared TMS Therapy Depression Treatment | Twin Falls ID — Jun 8, 2026
- Idaho Behavioral Health Workforce Report for May 2026 (May 4–10) | 49 Registered Providers — May 11, 2026
Information sourced from the clinic's website as of July 11, 2026.
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