Mental Health and Wellness - UT Health East Texas
Behavioral Health • Tyler, TX • Since 1951 • 1 (UT Health North Campus Tyler) locations
About
Summary: UT Health East Texas is a private health care system based in Tyler, TX, comprised of 10 hospitals and 90+ clinics across East Texas. It offers advanced, compassionate care through inpatient and outpatient services, including a Level 1 trauma facility, air and ground EMS, and extensive specialty care. The network employs nearly 7,500 people and operates across a metropolitan service area of about 250,000 residents. It is supported by Ardent Health Services and the University of Texas System, with a mission to care for patients and train future health professionals. Key focus areas include hospitals, clinics, surgical services, laboratories, and patient-centered services. For mental health and wellness specifically, the site references general comprehensive care within a broad healing and educational mission, though a dedicated mental health page is not explicitly detailed in the provided highlights. If you’re seeking UT Health East Texas mental health and wellness resources in Tyler, you may want to explore their clinics and specialty services pages or contact the organization directly at 903-596-3627.
Clinic Type
Behavioral Health
Address
1000 S Beckham Ave, Tyler, TX 75701, US
Phone
903-877-7168 (24-hour hotline) and 903-877-7000 (Tyler location)
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Rehab.com: 2.8/5 (40 reviews)
- ComplaintsBoard: 1.2/5 (16 complaints (majority unresolved))
- Best-rehabs.com: 3.7/5 (accommodations and amenities)
Patients praise
- Quality counseling and effective care noted by some patients
- Compassionate and empathetic care from specific nursing and medical staff reported in some instances
- High ratings for treatment effectiveness in certain survey subsets
Common complaints
- Unresponsive communication and difficulty reaching providers
- Concerns regarding facility atmosphere, described as institutional or depressing
- Perceived lack of long-term improvement or effective outcomes in some psychiatric cases
- General complaints regarding administrative processes like billing and referral management
"I received the help I needed from the staff counsellors, but the facility was very depressed looking."
— Best-rehabs.com survey respondent"They always ship him off to far away other places. They keep him from 2 weeks the longest was about 28 days. They release him and nothing absolutely nothing has changed."
— Birdeye review (family member of patient)"I have called the office and left 4 messages since Monday Aug 16, none of which have been returned... Poor mental and physical health and a physiatrist who is unreachable and unresponsive isn't a good mix"
— ComplaintsBoard user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- UT Tyler awarded $1.5 million for behavioral health training | cbs19.tv — Jul 17, 2025
- Andrews Center, UT Tyler hold 3rd annual behavioral health summit — May 13, 2026
- Mental health summit tackles high suicide rates in East Texas | KETK.com | FOX51.com — May 12, 2026
- East Texas Behavioral Health Summit brings awareness, resources during Mental Health Month | cbs19.tv — May 12, 2026
- UT Health East Texas Physicians Welcomes Stacy Echetebu, MD, to Tyler – The Gilmer Mirror — Nov 6, 2025
Information sourced from the clinic's website as of July 11, 2026.
More behavioral health clinics in Tyler
Andrews Center is a nonprofit mental health care provider based in Tyler, Texas. Key details: - Type: Nonprofit/Private mental health care organization - Headquarters: Tyler, TX - Industry: Mental Health Care - Services: Behavioral health services and community needs assessment initiatives (Andrews Behavioral Health) - Locations: 4 offices total in the United States, all in Tyler, TX area (including HQ at 2323 West Front St) - Revenue/Size: Approximately $14.3 million annual revenue; about 76 employees - Contacts: tyler@andrewscenter.com; phone numbers include 903-597-1351 and 877-934-2131 - Aliases: Andrews Center, Andrews Center Behavioral Healthcare System - Website: andrewscenter.com If you need directions to the Tyler headquarters or specific services offered, I can pull that from the site.
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