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Clinic Type

Internal Medicine

Address

Phone

+14692822000

Email

alleen.mitchener@christushealth.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Internal Medicine

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Birdeye (CHRISTUS Trinity Mother Frances Health System): 4.1 out of 5 stars (292 reviews)
  • Birdeye (CHRISTUS Mother Frances Hospital - Tyler): 4.0 out of 5 stars (173 reviews)
  • Centers for Medicare & Medicaid Services (Hospital-level): 4 out of 5 stars (1,741 surveys (HCAHPS))

Patients praise

  • Physicians described as attentive, thorough, and knowledgeable
  • Many patients appreciate providers who take time to listen to concerns and explain conditions clearly
  • Staff often noted as friendly and helpful
  • Positive experiences with integrated services and lab work convenience
  • High likelihood to recommend many specific internists within the system

Common complaints

  • Difficulty with appointment scheduling and long wait times for some providers
  • Occasional reports of feeling rushed or unheard by specific physicians
  • Complaints regarding communication issues or lack of clear explanations in some instances
  • Concerns regarding office accessibility for patients with mobility issues

"He treats you as an individual and not a number. It’s also very comforting to know that you can ask any question you need..."

Patient review of Dr. Jordan Owens, MD

"She is empathetic, sympathetic and she takes the time to understand my own particular lifestyle... I never feel rushed."

Patient review of Dr. Ellen Walraven, MD

"Really bad experience... he never examined me in any way but, argued with me about my medical history while knowing nothing about it."

Patient review of Dr. David Beaird, MD

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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