Pathways | Obion County - West Tennessee Healthcare
Behavioral Health • Union City, TN • Since 1950
About
The West Tennessee Healthcare (WTH) is a not-for-profit hospital system based in Jackson, Tennessee, serving over half a million people across 9,000 square miles in West Tennessee. It operates as a public, NGO/NFP organization with Jackson-Madison County General Hospital as its anchor. Key services include heart/cardiac care, neonatal intensive care, and emergency services, supported by centers of excellence in Women and Children's, West Tennessee Cancer Center, West Tennessee Rehabilitation Center, and Tennessee Heart Center. The system comprises four offices in the United States, led from its HQ at 620 Skyline Drive, Jackson, TN. Contact: info@wth.org; main phone: 731-541-5000.
Clinic Type
Behavioral Health
Address
Pathways | Obion County, 930 Mt Zion Rd, Union City, TN 38261, USA
Phone
+1-731-885-9333
info@wth.org
Opening Hours
Monday: 8 am - 5 pm; Tuesday: 8 am - 7 pm; Wednesday: 8 am - 5 pm; Thursday: 8 am - 5 pm; Friday: 8 am-5 pm; Saturday: Closed; Sunday: Closed
Telehealth
Available
Emergency Care
Mobile crisis services
Services Offered
Technology & Equipment
Team
Insurance & Payment
As a National Health Service Corps site, accepts Medicaid, Medicare, and CHIP; affords discounted fees for patients who qualify
Medicaid, Medicare, CHIP, sliding scale/discounted fees for qualified patients
Languages Spoken
FAQs
What services are offered at Pathways | Obion County?
Behavioral health services including mobile crisis, counseling, medication management, case management, MAT, psychiatric rehab, and telehealth.
Commitments
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- FindRehabCenters.org: 40 reviews (aggregated ratings vary across platforms) (40)
- BirdEye (Pathways Behavioral Health Services): 2.8/5 (25)
Patients praise
- Professional and caring staff members identified by name
- Helpful and supportive reception/front desk staff
- Effective, respectful treatment for some patients
- Comprehensive range of services including medication management and counseling
Common complaints
- Reports of rude staff or perceived lack of understanding
- Dissatisfaction with treatment approaches, specifically regarding medication and referrals
- Long wait times for appointments
- Frustration with communication over video chat or scheduling
"I've had nothing but good experience with these people Andrew is amazing at listening and checking on you... And all the people at the front at the reception desk have always been so good working with me about getting appointments."
— LocalityBiz User Review"Just rude with no understanding. Was told over video chat to speak up. When I did I was told I was yelling. I asked to speak to someone else and that never happened. No patience at all."
— LocalityBiz User Review"WTH has the best staff! It I have been a patient a few times over the years and was treated with dignity and respect. Genuine, caring people work here."
— FindRehabCenters.org User ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- UCHS students Use Skills Learned For Rural Healthcare Agencies | radio NWTN — Nov 14, 2025
- West Tennessee Healthcare Program Recognized Nationally for Reducing Homelessness Across Rural West Tennessee - West Tennessee Healthcare — Jun 2, 2026
- Career Connections Event – Obion County Recap — Oct 3, 2025
- DSCC Workforce Development to host “Lunch & Learn” program at Obion County Public Library — May 19, 2026
- Leaders Credit Union Supports Youth Workforce Programs — Jul 29, 2025
Information sourced from the clinic's website as of July 11, 2026.
More behavioral health clinics in Union City
Pathways Behavioral Health – Union City is a behavioral health clinic in Union City, Tennessee, offering mobile crisis services, individual and group outpatient counseling for behavioral and substance use needs, medication management, case management, medication-assisted treatment (MAT), psychiatric rehabilitation, and a batterer's intervention program. Many services are available via telehealth, and the clinic accepts Medicaid, Medicare, and Children's Health Insurance Program.
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