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About

Summary: - Hackensack Meridian Health (HMH) is a large nonprofit health system based in Edison, NJ, and the largest integrated network in New Jersey with 17 hospitals, over 500 locations, and more than 35,000 team members and 7,000 physicians. - They offer comprehensive care across hospitals, ambulatory centers, home health, rehab, urgent care, and specialty services, including pediatric and behavioral health facilities. - The network supports online appointment booking, virtual visits, and bill pay, with a focus on convenience and access to expert care by doctor, condition, or specialty. - Key facilities include Hackensack University Medical Center, Jersey Shore University Medical Center, JFK Medical Center, multiple community hospitals, and specialized children’s, rehabilitation, and behavioral health centers. - HQ: Edison, NJ (343 Thornall St). Founded 2016 as a nonprofit health system; operates widely across New Jersey with extensive patient care locations.

Clinic Type

Internal Medicine

Address

525 42nd Street, Suite 201 Union City, NJ 07087

Phone

201-866-2223

Email

consumerservices@hmhn.or

Opening Hours

9:00 am - 7:00 pm / 9:00 am - 5:00 pm (varies by day, per page sections)

Telehealth

Virtual Visits On-Demand available

Services Offered

Team

  • Ruben Perez, MD — Physician/Provider

Insurance & Payment

  • Aetna
  • Aetna Better Health
  • Amerihealth
  • Cigna
  • Claritev
  • Clover Health
  • Fidelis Care
  • Horizon Blue Cross Blue Shield of New Jersey (Horizon BCBSNJ)
  • Horizon Blue Cross Blue Shield of New Jersey (Horizon NJ Health)
  • Karna WTC
  • MagnaCare
  • Medicaid
  • Medicare
  • QualCare
  • Railroad Medicare
  • TRICARE
  • United Healthcare (UHC)
  • UnitedHealthcare (UHC) Community Plan
  • UnitedHealthcare (UHC) Medicare
  • US Family Health Plan
  • Wellpoint

Languages Spoken

FAQs

What are the hours of operation?

9:00 am - 7:00 pm on most days; 9:00 am - 5:00 pm on some days; weekend hours vary. Call for current hours.

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Hackensack Meridian Health Official Provider Pages: 4.7 out of 5
  • WebMD Care: 4.0 out of 5 (44)

Patients praise

  • Dr. Ruben Perez is described as attentive, respectful, and professional
  • Staff are often viewed as friendly and helpful
  • Office is considered convenient, clean, and comfortable by many patients
  • Patients appreciate the quality of care and clear communication from providers

Common complaints

  • Long wait times at the office
  • Difficulty contacting the office via phone
  • Instances of feeling unheard or dissatisfied with medical advice/prescriptions
  • Challenges with patient registration or MyChart account synchronization

"Dr. Ruben Perez is an excellent doctor. The staff he works with is also excellent. I congratulate him; he's a good doctor. I always recommend him and will continue to do so."

Verified patient review on Hackensack Meridian Health website

"Wish he would listen and take my concerns more seriously. I said I wasn't feeling well... the doctor visit was not satisfactory."

Verified patient review on Hackensack Meridian Health website

"Dr. Rubén Perez is on top of his game when it comes to treating his patients. I’ve been to his office on several occasions and he’s been very responsive to my health care."

Patient review on WebMD Care

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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