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Clinic Type

Primary Care

Address

1980 Route 9 Old Bridge, NJ 08857

Phone

(848) 289-4400

Email

—

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.rwjbh.org/treatment-care/primary-care-and-family-health/

Services Offered

  • Routine physicals
  • Laboratory tests
  • Immunizations and vaccinations
  • Diagnosis and treatment of minor injuries (back, sports)
  • Diagnosis and treatment of illnesses
  • Geriatric care
  • Pediatric care
  • Referrals to other specialists (dermatology, prenatal)

Insurance & Payment

—

Languages Spoken

—

Photos

Primary Care in New Jersey | New Jersey Family Care — Primary Care clinic in Union City, NJ — photo 1Primary Care in New Jersey | New Jersey Family Care — Primary Care clinic in Union City, NJ — photo 2Primary Care in New Jersey | New Jersey Family Care — Primary Care clinic in Union City, NJ — photo 3Primary Care in New Jersey | New Jersey Family Care — Primary Care clinic in Union City, NJ — photo 4Primary Care in New Jersey | New Jersey Family Care — Primary Care clinic in Union City, NJ — photo 5Primary Care in New Jersey | New Jersey Family Care — Primary Care clinic in Union City, NJ — photo 6Primary Care in New Jersey | New Jersey Family Care — Primary Care clinic in Union City, NJ — photo 7Primary Care in New Jersey | New Jersey Family Care — Primary Care clinic in Union City, NJ — photo 8

What Patients Say

Overall sentiment across review platforms: mixed

  • Optum Internal Medicine (Google Reviews): 2.5/5 stars (31 reviews)
  • Horizon NJ Health (aggregated Google Reviews as of Dec 2023): 2.8/5 stars (882 reviews)

Patients praise

  • attentive and professional individual providers
  • convenient office locations
  • satisfactory consultations with specific physicians

Common complaints

  • long patient wait times
  • poor customer service and administrative challenges
  • difficulties with insurance application and denial processes
  • inconsistent or unprofessional staff communication

"It takes a lot for me to leave a negative review. However, a wait time over 2 hours with a scheduled appointment from a month ago is absurd!!!!"

— LocalityBiz (NHCAC Health Center)

"My doctor, Ruben Perez, is wonderful, very attentive, very sweet, and listens very carefully to what you say. So, for me, it's excellent."

— Hackensack Meridian Health (Dr. Ruben Perez)

"Have quite literally been applying and getting denied by them since December of last year. If it wasn't one thing it was another."

— Reddit (NJ Family Care)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Information sourced from the clinic's website as of July 11, 2026.

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