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About

Arlington Optical is a private, independent eyewear retailer based in Upper Arlington, Ohio (founded 1983). They offer a full-service optical experience including eyewear frames, lenses, contact lenses, specialty eyewear, low-vision aids, and related accessories, with in-house finishing and an on-site lab. Services include exams, fittings, adjustments, repairs, eyewear care tips, warranties, and one-time remakes. The company emphasizes personalized service from licensed opticians and operates 6 offices in Central Ohio, with their headquarters at 1756 W Lane Ave, Upper Arlington. Annual revenue is approximately $12.8 million, and the team comprises around 7 employees. Contact: info@arlingtonoptical.com or 614-488-3102 / 614-488-3937.

Clinic Type

Optometry

Address

1756 W. Lane Ave, Upper Arlington, OH 43221, US

Phone

6144883937

Email

info@arlingtonoptical.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Eyewear fittings
  • Prescription eyeglasses
  • Contact lenses
  • Eye exams
  • Computerized eyewear
  • Warranties (inferred from sections)
  • Lenses
  • Frames
  • Specialty eyewear
  • Low vision
  • Lab services
  • Trend gallery
  • Insurance information

Technology & Equipment

  • Optical lab
  • Computerized eyewear

Insurance & Payment

Credit/debit cards, Cash, Insurance billing (inferred)

Languages Spoken

  • English

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp: Not specified (32 reviews shown) (32 reviews)
  • Birdeye: 4.5 stars (56 reviews)
  • Unilocal: Not specified (9 reviews)
  • Facebook: 94% recommend (19 reviews)

Patients praise

  • Friendly, kind, and helpful staff
  • Good clinical manner (gentle/soft spoken)
  • Good customer service and helpful assistance with glasses/lens repairs and replacements
  • Wide selection of frames
  • Long-term positive experiences

Common complaints

  • Rude front desk staff
  • Misleading information about what insurance they accept
  • Unhelpful/condescending optician experience and additional out-of-pocket charges despite employer-paid program
  • Scared off by the sales/dispensing process

"“Dr. Humphrey was truly great -- she has a very kind and calm manner, and is soft spoken and gentle with administering the various optical devices.”"

Yelp (ARLINGTON OPTICAL - Updated July 2026 - 16 Photos & 32 Reviews)

"“Love, love, love this place! The staff is so kind and helpful. Highly recommend.”"

Birdeye (Arlington Optical)

"“Rude front desk staff. Also misleading info on what insurance they accept on their website.”"

Birdeye (Arlington Optical)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Upper Arlington, OH·Optometry

VisionOne Optical, LLC is a private optometry practice based in Columbus, Ohio, with 3 offices including Upper Arlington. Led by eye care professionals in a patient-centered setting, it offers professional eye exams and state-of-the-art eye care focused on individual eye health and vision needs. Key details: - Industry: Medical Practices / Optometry - Headquarters: Columbus, OH; offices at 2118 Arlington Ave, Columbus and Upper Arlington, OH - Contact: 614-487-1022 - Revenue: ~$18.95M; 1–10 employees - Website: vision1optical.com - Online presence: ~65 monthly visits; low bounce rate; US-based traffic - Focus: Eyewear, eye care, and personal attention to patients Note: The provided content does not include specific information about a practitioner named Lori N. Beals, O.D., or a page titled “Home Upper Arlington.” If you need confirmation of Dr. Beals’s association with VisionOne Optical or a precise Upper Arlington home page, I can search for direct profiles or the clinic’s site content.

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