Urgent Care Locations
Urgent Care • Upper Arlington, OH
Clinic Type
Urgent Care
Address
—
Phone
614-566-5594
Innovation@OhioHealth.com
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
—
Languages Spoken
—
Social Media
Photos



What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Aggregate of Google/Birdeye): 4.6 stars (1,274 reviews)
Patients praise
- Prompt and efficient service for many patients
- Helpful and professional staff and physicians reported by some patients
- Convenient walk-in availability and generally good price for some visitors
- Thorough care for specific medical issues like infections
Common complaints
- Reports of rude, condescending, or dismissive staff and medical providers
- Inconsistent communication regarding prescriptions and test results
- Long wait times and failure to adhere to scheduled appointment times
- Issues with office management, including unexpected early closures and poor documentation
- Concerns regarding billing practices, such as requesting credit cards on file
"The staff is prompt, it’s never too busy, the doctor actually listens to what I have to say, they get me in and out as fast as they can without costing me an arm and a leg."
— Unilocal Review"Awfull receptionist the worst. Rude, judgemental over stressed or something. I felt scolded when I walked in there."
— A-Better-Place Review"The nurse practitioner I saw was condescending and dismissive. I work in healthcare, and for OSU and I am ashamed Karla works for this organization. I do not recommend, and I will never return."
— LocalityBiz ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Juliane Stanton - Physician Assistant in Upper Arlington, OH — May 14, 2026
- Courtney A. Rodgers, NP - Nurse Practitioner in Columbus, OH — May 14, 2026
- MinuteClinic at CVS at 2532 E. MAIN ST., COLUMBUS, OH, 43209 — May 7, 2026
- Behavioral Health Urgent Care: Mental Health Support | Ohio State Health & Discovery — May 14, 2026
- Walk-In Lab Testing in Grove City & Columbus — Nov 3, 2025
Information sourced from the clinic's website as of July 11, 2026.
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