Mental Health - McKinley Health Center - University of Illinois
Mental Health • Urbana, IL • Since 1924 • 1 on campus locations
About
Mental Health at McKinley Health Center (University of Illinois Urbana-Champaign) - What it is: The official campus health center providing ambulatory healthcare and health education, including mental health services for students. - Services relevant to mental health: Mental health care and related wellness resources offered through McKinley Health Center. - Audience: Students and University leadership; part of the university’s mission to support student health and well-being. - Contact/access: Located on the University of Illinois Urbana-Champaign campus; general wellness contact: wellness@illinois.edu, main phone: 217-333-2700.
Clinic Type
Mental Health
Address
Not available on page
Phone
217-333-2700
wellness@illinois.edu
Opening Hours
Emergency triage available 8am-4pm weekdays; after hours crisis resources referenced (Rosecrance Crisis Line 815-720-4953; dial 988)
Telehealth
Yes (telehealth resources linked)
Emergency Care
Emergency triage for students 8am-4pm weekdays; crisis resources after hours via Rosecrance 815-720-4953 or 988
Services Offered
Team
Insurance & Payment
Not available on page
McKinley Pharmacy for medications, dial-a-nurse 24/7, Appointment scheduling via phone 217-333-2700, Not available on page
Languages Spoken
FAQs
What are the hours for Emergency Triage?
Acute assessment for mental health crisis is available 8am-4pm weekdays. If in crisis after hours, call Rosecrance Crisis Line 815-720-4953 or dial 988 for The National Suicide Hotline.
How do I schedule an initial appointment?
To schedule an initial appointment, dial 217-333-2700 during normal business hours, Monday-Friday.
Can I schedule medication management appointments?
For medication management, make an appointment with your primary caregiver who will establish a primary relationship and generate an internal referral for psychiatry assessment if indicated.
What if I need to cancel an appointment?
If you need to cancel, call at least two hours prior to your scheduled appointment time. A $20 fee may be charged to your student account.
Are psychiatry appointments available to all students?
Appointments to see a McKinley psychiatrist are available by referral only from within the Mental Health Unit or from a McKinley primary caregiver. Wait times can be weeks or months for an initial psychiatrist appointment.
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- LocalityBiz/Various aggregators: Mixed; some 5-star experiences with specific providers alongside 1-star complaints regarding service/staff behavior (Not specifically aggregated for mental health services alone)
Patients praise
- Some individual practitioners are highly regarded and considered thorough
- Convenience of having in-house pharmacy and same-day appointment availability for general illness
- Generally positive experiences reported with specific doctors and pharmacists
Common complaints
- Long wait times for appointments and counseling services
- Shortage of psychiatric and counseling staff compared to demand
- Reports of staff interactions being perceived as rude, impatient, or judgmental, particularly at reception
- Concerns regarding the effectiveness of mental health treatments and therapeutic approaches
- Perceived lack of adequate information or follow-up regarding diagnoses
"If you really need to speak to someone, you can’t. So it’s just a bad system."
— The Daily Illini"Therapists don't know how to do their job, make assumptions about backgrounds rather than using open questions and reflective listening."
— User review on LocalityBiz"All the psychiatrists are very kind. The pharmacist is also super sweet."
— User review on LocalityBizSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- UI clinics unite to support CU mental health - The Daily Illini — May 7, 2026
- Physical Health - Local Health and Wellness Resources - LibGuides at University of Illinois at Urbana-Champaign
- Supporting One Another During a Time of Loss - Chez Veterans Center — May 5, 2026
- Self-care sets the tone for a successful spring semester - The Daily Illini — Mar 6, 2026
Information sourced from the clinic's website as of July 11, 2026.
More mental health clinics in Urbana
Comparing your options?
See other mental health clinics in Urbana, or search the full directory by insurance, ratings, and more.