Carle Health | Your care starts here.
Primary Care • Urbana, IL • Since 1946
About
Carle Health is a nonprofit, Illinois-based health system founded in 1946 and headquartered in Urbana. It combines clinical care, health insurance, research, and academics across eight hospitals and affiliated institutions in Illinois, with a mission to deliver personalized, innovative care. Key details: - Industry: Hospitals and Health Care; Type: Nonprofit; Ownership: Private - 2 offices in the United States (HQ at 611 W. Park St., Urbana, IL) - About 16,000 team members (as cited), and 3,358 employees noted in another highlight - Revenue: approximately $315 million (noted in some highlights) - Contact: patient.relations@carle.com; main U.S. phone numbers listed - Aliases include The Carle Foundation / Carle Foundation Hospital - Focus: Local care in Illinois with an emphasis on clinical excellence and innovation If you’re seeking care in Urbana or surrounding Illinois areas, Carle Health positions itself as your comprehensive care partner, combining patient care with education and research.
Clinic Type
Primary Care
Address
611 W. Park St., Urbana, IL 61801, US
Phone
+12173833311
patient.relations@carle.com
Opening Hours
Not published — contact the clinic to confirm hours.
Website
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
How can we help your health today?
https://carle.org/home/get-care/get-care-today
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Better Business Bureau (BBB): A+ (BBB) (Not explicitly stated for 3-year reporting period)
- MedicalRecords.com: 2.8/5 (214 reviews)
- Yelp: Varies (Yelp) (43 reviews)
- Standardized public health report cards/surveys: ~70% patient experience satisfaction (Not explicitly stated (survey based))
Patients praise
- Recognized for medical quality, including awards for cancer care and hospital performance
- Reports of caring and supportive staff members
- Majority of patients report positive experiences in standardized surveys (e.g., 74-77% willingness to recommend)
Common complaints
- Concerns regarding billing, facility fees, and perceived high costs
- Complaints about patient communication, responsiveness, and understaffing in the ER
- Reports of dissatisfaction with medical care and treatment decisions
"If I could shout how much Carle Hospital is terrible from the tallest mountain I would... be prepared to be raked over the coals in fees."
— ComplaintsBoard.com"Very caring, clean, patient focused. Staff is just ok but my nutritionist is amazing. compassion, kindness, supportiveness, tenderness and very thorough"
— YelpSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Carle Health remains committed to care in Champaign-Urbana amid changing healthcare landscape | Carle.org — Aug 1, 2025
- Convenient Care Plus at Carle Foundation Hospital has moved to the South Clinic Building | Carle.org — Nov 1, 2025
- Carle to expand emergency department in response to changes at OSF | Business | news-gazette.com — Aug 26, 2025
- Carle Health announces service expansions in Champaign-Urbana | Health News Illinois — Aug 27, 2025
- Carle Health and Christie Clinic partner to create Champaign Endoscopy Center | Carle.org — Mar 1, 2026
Information sourced from the clinic's website as of July 11, 2026.
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