Walk-In Care Close to Home | Carle.org
Urgent Care • Urbana, IL • Since 1946 • Four locations for Convenient Care Plus: Carle Urbana South Clinic, Carle Danville Medical Office Center at The Riverfront, Carle Mattoon on Hurst, Carle BroMenn Outpatient Center locations
About
Carle Health, based in Urbana, IL, operates as a nonprofit hospital system with 8 hospitals and affiliated health care and academic programs across Illinois. It emphasizes personalized, accessible care and offers walk-in/urgent care options close to home through its Carle locations, including the Urbana headquarters. Key details: - Headquarters: 611 W. Park St., Urbana, IL 61801 - Type: Nonprofit healthcare system - Founded: 1946 - Services: Clinical care across hospitals, urgent/walk-in care options, health services integrated with research and education - Contact: General inquiries and patient relations via carle.org; phone numbers listed on site - Population served: Residents of central Illinois, with a focus on convenient, near-home care access If you’re seeking walk-in care near Urbana, Carle Health’s Urbana campus and affiliated facilities are the closest centralized option within the system. For exact walk-in hours and locations, check Carle.org’s “Locations” or urgent care pages.
Clinic Type
Urgent Care
Address
Carle Urbana South Clinic; Carle Danville Medical Office Center at The Riverfront; Carle Mattoon on Hurst; Carle BroMenn Outpatient Center
Phone
(217) 383-3311
patient.relations@carle.com
Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
If life-threatening, go to emergency department or call 911
Services Offered
Insurance & Payment
—
Languages Spoken
—
FAQs
What services are offered at Carle Health Convenient Care Plus locations?
On-site diagnostics including lab testing, X-rays and ultrasounds; comprehensive walk-in care for a wide range of common health issues.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- U.S. News & World Report: 88% of patients are willing to recommend the hospital (N/A (Patient Experience Score 3/5))
- Medicare.gov: 69% of patients would definitely recommend the hospital (N/A)
- Solv Health (Convenient Care): 1.0 out of 5 (2 reviews)
- Yelp: Not explicitly rated, but has 43 reviews (43 reviews)
Patients praise
- Compassionate and professional nursing staff
- Access to top-notch specialists across various fields
- Excellent pediatric care and child life support services
- Friendly and helpful administrative/check-in staff in certain clinics
- Reliability of walk-in care services for non-emergencies
Common complaints
- Billing and financial support concerns
- Concerns regarding cleanliness protocols in some departments
- Frustration with high facility fees and costs for insured patients
- Delays in test results
- Instances of perceived poor communication or lack of knowledge from staff
"Friendly staff, never had a bad experience with this facility. Always satisfied with the provider and medical advice provided."
— Loc8NearMe Review (Dec 2025)"If you have health insurance then be prepared to be raked over the coals in fees. The np I saw got on her phone to answer the question I had... I am now out over $455 for what?"
— ComplaintsBoard.com (May 2023)"They have now taken two different patients into an exam room yet the room was not once cleaned/wiped down in between patients. Now being in healthcare myself I know this is a huge wrong doing."
— Wanderlog ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Convenient Care Plus at Carle Foundation Hospital has moved to ... — Nov 12, 2025
- Patient Portal - Find Care Now - MyCarle — Jun 30, 2026
- Carle’s Convenient Care Plus to relocate to south clinic building Nov. 15 - Chambana Today — Nov 12, 2025
- Convenient Care Plus relocates to improve urgent care access | Local News | wandtv.com — Nov 12, 2025
- Convenient Care Plus at Carle Foundation Hospital to move to the South Clinic Building | Vermilion County First — Nov 12, 2025
Information sourced from the clinic's website as of July 11, 2026.
More urgent care clinics in Urbana
Christie Clinic offers Convenient Care as part of its multi-specialty medical group in Urbana-Champaign, Illinois. Since 1929, Christie Clinic has provided high-quality, physician-owned healthcare with multiple locations in east central Illinois, including Urbana. The clinic provides primary care and convenient care services, supported by a large, multi-specialty practice and patient education programs. Christie Clinic is headquartered in Champaign, IL, and employs hundreds of staff across 19 offices in the United States.
FirstLine Urgent Care is a locally owned, walk-in urgent care clinic serving Champaign and Urbana, IL. It offers fast, non-appointment-needed care for adults and children with non-life-threatening illnesses and injuries, plus on-site X-ray, occupational health services, DOT physicals, STD testing, physical exams, and in-house diagnostic testing. Founded by a board-certified emergency physician, the clinic emphasizes transparency, efficiency, and community-focused care. Key details: privately held, headquartered in Champaign, about 2 employees listed, founder & medical director Kurt Bloomstrand, monthly site visits around 1,659, and serves the Champaign-Urbana area without long ER waits.
Comparing your options?
See other urgent care clinics in Urbana, or search the full directory by insurance, ratings, and more.