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Clinic Type

Dental

Address

3 Parkside Court, Building 1, Utica, NY 13501

Phone

315-927-0000

Email

hr@mosaichealth.org

Opening Hours

Monday, Friday: 8:00am – 5:00pm; Tuesday, Wednesday, Thursday: 8:00am – 6:30pm; CLOSED for lunch 12:00pm – 1:00pm daily

Emergency Care

24-hour call coverage available by calling the Center

Services Offered

  • general dentistry
  • dental care for you and your family
  • team-based dental care
  • care coordination beyond dental providers

Team

  • Utica Dental Center — facility

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 3.7/5 stars (26 reviews on Birdeye)
  • Dental.page/Beautihost aggregate: Varies widely (from 1 to 5 stars) (11 reviews (on Dental.page))

Patients praise

  • Some patients found individual staff members or doctors to be friendly and reassuring
  • Occasional reports of positive experiences with dental cleanings

Common complaints

  • Difficult to reach by phone and lack of timely call-backs
  • Frequent appointment cancellations and long wait times for rescheduling
  • Professionalism concerns, including reports of staff being dismissive or rude
  • Dissatisfaction with quality of dental work (e.g., fillings needing follow-up)
  • Lack of on-site specialist services (e.g., root canals) and poor referral coordination

"They fail to call back in a timely manner, especially if you're in pain... I don't understand how you can leave several messages and not call back and leave a patient in agony."

Patient review on LocalityBiz/Beautihost

"Up until Covid they have been a decent dental office. Now my family’s appointments get pushed back constantly... Dental health is not important to them. Completely unacceptable."

Patient review on LocalityBiz/Beautihost

"I am afraid of dentist from a child bad experience. Dr Wisniewski made me feel at ease... Thank you to both Drs."

Patient review on Beautihost

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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