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About

Summary: Mohawk Valley Health System (MVHS) in Utica, NY is a nonprofit health system serving central New York, with MVHS Medical Group offering extensive specialty and primary care services. For digestive disease medicine, MVHS provides gastroenterology-focused care within its Medical Group, including services related to digestive health and related specialties. MVHS operates the Wynn Hospital, MVHS Rehabilitation and Nursing Center, and Visiting Nurse Association of Utica and Oneida County, and maintains 15 primary care locations across the region. Key contact points and locations include MVHS’s Utica headquarters and several offices in Utica, NY. If you’re seeking digestive disease services, check MVHS Medical Group for gastroenterology specialists, endoscopy, and related GI care.

Clinic Type

Gastroenterology

Address

Digestive Disease Medicine at MVHS, Mohawk Valley Health System

Phone

+1-315-624-7000

Email

hrhelpdesk@mvhealthsytem.org

Opening Hours

Office Hours: Monday - Friday, 8 a.m. - 4 p.m.

Services Offered

  • Digestive Disease Medicine
  • Gastroenterology
  • Internal Medicine
  • Gastroenterology board-certified physicians
  • nurse practitioners and physician assistants (APNs/NPs)

Team

  • Digestive Disease Medicine at MVHS team, Seven physicians board-certified in Internal Medicine and Gastroenterology; eight nurse practitioners and physician assistants board-certified — Gastroenterology team

Insurance & Payment

Languages Spoken

FAQs

What are Digestive Disease Medicine at MVHS’s hours?

Office Hours: Monday - Friday, 8 a.m. - 4 p.m.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Vitals.com for Dr. Robert Pavelock: 4.2 out of 5 stars (30 ratings (2 written reviews))
  • WebMD for Dr. Harvey Allen: 5 out of 5 stars (based on 13 ratings) (13 ratings (1 written review) for Dr. Harvey Allen)

Patients praise

  • Some providers described as excellent
  • Professional and polite demeanor reported for some doctors

Common complaints

  • Long wait times for procedures or appointments
  • Perceived lack of concern or dismissiveness by some providers
  • Difficulty in resolving specific medical issues despite repeated appointments

""Dr. Allen is polite, etc. My issue is, I was to have 3 bandings done at three separate appointments... [after which] the larger one... was still a problem. I sent a message via my portal to inform Dr. Allen of my situation. I received a return phone call a few days later from his nurse saying he would refer me to a surgeon? That was his explanation via his nurse?? It seems to me that he really isn't concerned with his patients.""

WebMD patient review for Dr. Harvey Allen

""When cancer possibility causes them to order a scope,, 2.5 to 3 months seems a long time to eait for a scope, especially when they do no other testing to check for infection.""

Vitals.com patient review for Dr. Robert Pavelock

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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