Primary Care
Internal Medicine • Utica, NY
Clinic Type
Internal Medicine
Address
—
Phone
+1-315-624-8800
hrhelpdesk@mvhealthsytem.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
—
Languages Spoken
—
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Solv (Primary Urgent Care - Utica, NY): 4.9 out of 5 average rating
- Birdeye (iHealth Utica): 4.8 star rating (22 reviews)
- Healthgrades (Dr. Andrea Finocchiaro, DO): 4.5 Star Rating (8 reviews)
- Healthgrades (Dr. Paul Palumbo, DO): 4.2 Star Rating (5 reviews)
Patients praise
- Caring, listens to patients, and provides high-quality care (e.g., Dr. Finocchiaro)
- Compassionate and empathetic care with clear explanations and staff friendliness (e.g., Dr. Palumbo)
- Low wait time and friendly/professional staff; clean facility (Solv/iHealth Utica reviews)
Common complaints
- Poor customer service and issues with prescriptions/communication in at least one review (Dr. Finocchiaro)
- Refusal of service / not taking walk-ins after a certain time (WellNow Urgent Care complaint)
- Care follow-through problems such as not notifying patient of test results (Solv review)
""My experience with Dr. Finocchairo has been excellent. She is a caring and detail oriented physician that listens to her patients.""
— Healthgrades review snippet for Dr. Andrea Finocchiaro, DO""I have never in my life had worst customer service than at this office. Prescriptions... never ready in time... not call back when they say they will do so.""
— Healthgrades review snippet for Dr. Andrea Finocchiaro, DO""They are absolutely fantastic to deal with quick and easy and much cheaper than alternatives""
— Birdeye (iHealth Utica) review snippetSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Deerfield Family Practice: Primary Care in Utica, NY - COMPPÅ — Feb 25, 2026
- MVHS East Utica Medical Office Welcomes New Primary Care ... — Nov 3, 2025
- Dr. Felix Oduwa welcomes New Patients to 'Oduwa Medical' Primary Care Office in Utica | TALK! 100.7 FM — Feb 6, 2026
- Vanessa S. Prilutskiy, PA - Mohawk Valley Health System — Mar 11, 2026
- Dr. Shwe Y. Win - Family Medicine Doctor in Utica, NY — May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
More internal medicine clinics in Utica
Abin Pachikara & Jane Samson is a family medicine and internal medicine clinic in New Hartford, NY offering medical care for children, adults, and seniors. Services include checkups, flu shots, diabetes care, heart disease management, and hypertension management.
Slocum-Dickson Medical Group is a physician-owned, multi-specialty medical practice based in New Hartford, NY, with a focus on patient-centered, high-quality care. Established in 1938 by Drs. Slocum and Dickson, the group has grown to over 100 providers and 500 staff, and operates 5 offices in the United States (Utica and surrounding areas, including New Hartford). They emphasize collaborative, physician-directed care across multiple specialties, including internal medicine. The headquarters is at 1729 Burrstone Rd, New Hartford, NY 13413.
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