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About

MVHS Medical Group operates a multi-county network in central New York, including 15 primary care locations and a wide range of specialty services. The Children’s Health offerings are part of MVHS’s Women’s and Children’s Health programs within its medical group, covering pediatrics and related care across their Utica sites. MVHS provides pediatric-focused care through its Utica locations, supported by the MVHS hospital system (Wynn Hospital) and associated services (RNC, Visiting Nurse Association). For specific pediatric services or a precise clinic location in Utica, refer to the MVHS Medical Group’s Utica facilities and their listed Utica addresses.

Clinic Type

Pediatrics

Address

2212 Genesee Street, Utica, NY 13502

Phone

+1-315-801-3161

Email

hrhelpdesk@mvhealthsytem.org

Opening Hours

Office Hours: Monday and Friday 8:30 a.m. to 4:30 p.m.; Tuesday - Thursday 8:30 a.m. to 7:30 p.m.

Services Offered

  • Pediatrics
  • Primary Care
  • Children’s Health Center
  • Women’s and Children’s Services
  • Pediatrics MVHS Medical Group - Children's Health Center
  • PCMH (Patient-Centered Medical Home)
  • family health services

Team

  • Cherine Awad, Pediatrics MVHS Medical Group - Children's Health Center — MD
  • Teresa Martorella, Pediatrics MVHS Medical Group - Children's Health Center — MD
  • Fadi Zakko, Pediatrics MVHS Medical Group - Children's Health Center — MD
  • Onama Collins, Family Medicine MVHS Medical Group - Children's Health Center — FNP

Insurance & Payment

discounts based on family size and income, financial assistance program

Languages Spoken

  • English
  • Español (Spanish)

FAQs

What services are offered here?

Women’s and Children’s Services, Primary Care, Pediatrics, Children’s Health Center

Do you offer after-hours care?

*After Hours Clinic available at select locations. Contact the office for additional information

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • WebMD: No ratings available (0)

Patients praise

  • Appreciation for specific pediatricians (friendly/professional)
  • Positive experiences with patient care interactions for those who reach providers

Common complaints

  • Difficulty reaching staff for test results
  • Long wait times on the phone
  • Appointment scheduling and rescheduling issues
  • Perceived lack of empathy or hostility from nursing/support staff

"The doctors are lovely, the nurses are incredibly rude. Most notably Kathy and Chris. They answer the phone with hostility and don't listen, making it impossible to get any information across to your doctor."

LocalityBiz (Review by Jessica Crouse)

"Always speedy and professional, pediatrician Amanda Roublick is incredibly friendly and honestly one of very few doctors I can even stand to be around! My children actually ENJOY visiting even when they know shots are to be had."

LocalityBiz (Review by Heather McGovern)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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