Vail Health Hospital Emergency Room
Emergency Medicine • Vail, CO • 1 emergency department at Vail Health Hospital locations
About
Vail Health operates a 56-bed nonprofit hospital in Vail, CO, with a 24/7 Emergency Department that is a Level III Trauma Center and has a nearby helipad for medical transports. The system also includes multiple access points: Beaver Creek Medical Center, urgent care clinics in Vail, Avon and Eagle, Edwards medical campus, Eagle Healthcare Center, and a multispecialty center in Dillon. Howard Head Sports Medicine (10 locations) collaborates with The Steadman Clinic and Vail-Summit Orthopaedics. The Shaw Cancer Center and Sonnenalp Breast Center offer accredited cancer and breast care. Vail Health is locally governed by a volunteer board. HQ located in Vail, CO.
Clinic Type
Emergency Medicine
Address
180 South Frontage Road West, Vail, CO 81657
Phone
(970) 479-7225
info@vailhealth.com
Opening Hours
Open 24 hours a day, 7 days/week
Emergency Care
24/7 Emergency Department; Level III Trauma Center; pediatric, adult, and trauma care; full resuscitation capabilities
Services Offered
Technology & Equipment
Team
Insurance & Payment
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Languages Spoken
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FAQs
What are the ED hours?
Open 24 hours a day, 7 days/week.
When To Call 911
In case of a medical emergency, call 911. Paramedics can deliver life-saving treatment on the way to the hospital.
When to Visit The Emergency Department
The following symptoms are best evaluated in an Emergency Department.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp: Positive overall sentiment in recent reviews (e.g., described as “one of the best emergency room experiences”) (70 reviews (as shown on the Yelp page))
- HospitalStats.org: Overall Patient Rating: VERY GOOD
- Leapfrog Group (ratings page): High top-box experience metrics for outpatient elective surgery domains (e.g., willingness to recommend 93%)
- Vail Health Hospital – Medicare Care Compare: Patient survey rating reflects patients’ experiences (specific rating not shown in provided snippet)
- Vymaps.com (Vail Valley Medical Center listing): Contains both strongly negative and other reviews (e.g., complaints about treatment, billing, and staff attitude) (16 reviews (as shown on the listing))
Patients praise
- Positive experiences with ER staff/professionalism and compassion (including multiple patient accounts)
- Recognition of emergency department patient experience improvements and top performance in national percentile/awards (Press Ganey)
- Positive patient-rating aggregates (e.g., “VERY GOOD” overall patient rating and high top-box recommendation metrics in Leapfrog data)
Common complaints
- Complaints about perceived inadequate care/discharge leading to repeat ER visits and later complications
- Reports of rude staff / lack of concern in the ER
- Billing issues and very negative sentiment in some reviews (including requests to avoid the facility and frustration over medical bills)
- Some quality-domain flags in Leapfrog data regarding hand hygiene monitoring/training (not necessarily ER-specific patient experience)
"“one of the best emergency room experiences, great staff, nurses, radiology and the floor Doc as well.” (Yelp snippet)"
— Yelp (Vail Health) review highlights"“I wish I could give 0 stars... [they] sent me home... I proceeded to go back... until the 3rd day... I now have over $3k in medical bills with Vail Health for 3 visits they did nothing...” (review excerpt on vymaps)"
— Vymaps listing review excerpt"“handled all types of serious injuries with professionalism, compassion, speed and accuracy... beacons who all took amazing interest in my care”"
— Vail Health Foundation article (patient column)Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Lifesaving Tools for Better Outcomes - Vail Health Foundation — Aug 20, 2025
- With new austere emergency care training, Eagle County emergency providers can save lives in any scenario | VailDaily.com — Jul 5, 2026
- Sarah Drew Honored as Recipients of Vail Health Elevate Award - Vail Health Foundation — Jan 18, 2026
- In State of Vail Health, health care system CEO says prioritizing ‘changing lives,’ not just saving lives | VailDaily.com — Feb 11, 2026
- Vail Health Hospital achieves ANCC Pathway to Excellence redesignation - Real Vail — Dec 22, 2025
Information sourced from the clinic's website as of July 10, 2026.
More emergency medicine clinics in Vail
Vail Valley Emergency Physicians, PC is a small private medical practice in Edwards, Colorado, founded in 1983. Specializing in emergency medicine with a focus on high-altitude medicine and orthopedics, they offer world-class emergency services in the Vail Valley. Key details: - Location: 27 Main Street, C-301, Edwards, CO; headquarters in Edwards - Contact: admin@vvep.net; Phone: (970) 569-3600, 866-488-4558 - Workforce: 2 employees; Managing Partner: Gordon Hardenbergh - Industry: Medical practices; private, US-based - Website: vvep.net - Notable web metrics: monthly visits ~1,217 (high growth), bounce rate 0.3%, top country United States - LinkedIn: linkedin.com/company/vail-valley-emergency-physicians-pc If you’re seeking emergency medical services in the Vail Valley area, VVEPC positions itself as a high-altitude oriented emergency care provider with orthopedics as part of its offerings.
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