Upstate Family Health Center
Family Medicine • Valhalla, NY • Since 2016
About
Summary: Upstate Family Health Center, Inc. is a nonprofit, licensed health care center offering family health services to all ages in the Mohawk Valley, headquartered in Utica, NY. Founded in 2016, it operates as a 501(c)(3) organization with 4 offices across the United States (all in New York: Utica and Rome). Contact: 315-624-9470. The center is active in the Hospitals and Health Care industry, with NAICS 62/621 and SIC 80/801. Notably, there is no information indicating a location in Valhalla. If you’re searching for a Valhalla location, this center does not appear to have one listed.
Clinic Type
Family Medicine
Address
1001 Noyes St, Utica, NY 13502
Phone
315-624-9470
admin@ufhcinc.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
Sliding fee scale/community discount based on eligibility. Our staff will assist you in finding the best method of payment to suit your needs.
Sliding fee discount, methods of payment assistance available via staff
Languages Spoken
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FAQs
Does Upstate Family Health Center accept Medicaid and other insurances?
Yes. They accept Medicaid, Managed Medicaid, Fidelis, Blue Options, United Health Care, Child & Family Plus Plans, Medicare, and most private insurance companies. They also offer a sliding fee scale based on eligibility.
Health Insurance Navigator Available Every Thursday from 10am to 1pm
We offer a health insurance navigator available Thursdays 10am-1pm to assist uninsured patients in finding appropriate coverage.
Upstate Family Health Center, Inc. is a 501(c)(3) not-for-profit licensed health care center
We are a 501(c)(3) not-for-profit Article 28 licensed health care center offering family health care services to individuals of all ages at various locations.
What plans are accepted?
Medicaid, Managed Medicaid (Fidelis, Blue Options, United Health Care), Child & Family Plus Plans, Medicare and most private insurance.
Is there a sliding fee scale?
Yes, based on eligibility; staff can assist in applying and determining payment options to ensure access to care.
What is the goal of the center?
To ensure access to healthcare for everyone in the community, with a focus on patient-centered, comprehensive care.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: negative
- LocalityBiz/General Online Reviews: Generally poor (based on specific user complaints) (2 reviews (on Facebook))
Patients praise
- Access to services regardless of insurance or ability to pay (as a Federally Qualified Health Center)
- Presence of some highly rated individual providers (in past reviews)
Common complaints
- Difficulties reaching the office by phone
- Concerns regarding administrative and management efficiency
- Reports of dismissive or unprofessional conduct by staff
- Challenges with prescription refill processes and continuity of care
"Never dealt with a Dr. Office that is so unprofessional! Good luck getting anyone on the phone as their number directs you to a call center where you'll be on hold for hours and they will just transfer you to a voice-mail where nobody returns your calls."
— LocalityBiz Review"Poor management, no clue how to bill, unclear on how all departments are run. They just don't care about all of the community they serve."
— Indeed Employee ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Georgetta Lasanta — Apr 5, 2026
- Maria Fareri Children’s Hospital Earns First-Ever National Ranking from US News & Report as Among the Best Children’s Hospitals – Westchester Medical Center Health Network — Oct 7, 2025
- Bassett Welcomes New Practitioners in November, December – All Otsego — Feb 11, 2026
- Open Door Family Medical granted $50K for oral health care - Westfair Communications — Jul 31, 2025
Information sourced from the clinic's website as of July 11, 2026.
More family medicine clinics in Valhalla
Westchester Medical Center Health Network (WMCHealth) is a nonprofit, largest integrated health system in New York’s Hudson Valley, headquartered in Valhalla, NY. Key points: - Founded in 1917; headquarters at 100 Woods Road, Valhalla, NY 10595. - 1,700+ bed system spanning nine hospitals on seven campuses and 60 ambulatory sites. - Services include cancer care, cardiovascular care, emergency, neurosciences, transplant, pediatrics (region’s only acute care children’s hospital), Level I adult/pediatric trauma center, Level IV NICU, stroke centers, burn center, orthopedics, urology, women’s health, and comprehensive mental health services. - Regionally dominant: serves ~2.5 million residents across ~6,000 square miles; largest Medicaid provider north of NYC (about 1 in 3 Medicaid patients in the region). - Workforce: more than 13,000 employees and nearly 3,000 attending physicians; sees roughly 300,000 unique patients annually. - Contact: main phone 914.493.7000; official site wmchealth.org; social channels include Facebook and Instagram @WMCHealth. If you’re looking for information specifically about the Valhalla campus or local services, WMCHealth operates the Valhalla headquarters with extensive inpatient and outpatient facilities across the network.
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