Westchester Medical Center – Behavioral Health Center
Psychiatry and Mental Health • Valhalla, NY
Clinic Type
Psychiatry and Mental Health
Address
20 Hospital Road, Valhalla, NY 10595
Phone
(914) 493-2621
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
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Languages Spoken
What Patients Say
Overall sentiment across review platforms: negative
- WebMD: limited publicly available star ratings (2 reviews (WebMD))
Patients praise
- no significant positive themes identified in reviewed patient experiences
Common complaints
- reports of restrictive practices like physical restraints and isolation
- claims of verbal abuse by staff
- difficulties obtaining information about patient condition for family members
- allegations of premature or inappropriate patient discharge without proper stabilization
- concerns over inadequate supervision and safety protocols resulting in patient harm
- allegations of excessive or improper medication use
"You cannot have a cup of coffee because they will put you on a medical bed and strap your arms down and your feet."
— WebMD Review"Many patients who sought care at WMCHealth emergency rooms were discharged prematurely or received inadequate care or supervision... An adolescent who had recently attempted suicide was deemed actively suicidal and recommended for inpatient care... Instead, she was discharged without properly reassessing and monitoring her behavior."
— lohud.com (reporting on state investigation)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- WMCHealth’s Behavioral Health Programs Recognized Among the Nation’s Best by Becker’s Hospital Review – Westchester Medical Center Health Network — Aug 12, 2025
- Medical Students Bring Creativity and Connection to Behavioral Health Care | New York Medical College — Mar 9, 2026
- Hayley Winship — Jun 2, 2026
- Dianna Kreisler — Apr 11, 2026
- Rebekah Bacon — Jun 23, 2026
Information sourced from the clinic's website as of July 11, 2026.
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