Vallejo Medical Center - Kaiser Permanente
Hospitals (medical center) • Vallejo, CA
About
Kaiser Permanente Vallejo Medical Center is a Kaiser Permanente medical practice located in Vallejo, California. It’s part of Kaiser Permanente’s Northern California network, with the Vallejo facility listed under Kaiser Permanente Vallejo. The local operation is small, employing about 12 staff, led by interim Chief Nurse Executive Tia Newell and Magnet Program Director Nestle V. The center falls within Kaiser’s broader Vallejo/Benicia area offerings and contributes to KP’s medical, education, and operations functions in the region.
Clinic Type
Hospitals (medical center)
Address
975 Sereno Dr, Vallejo, CA 94589
Phone
707-651-1000
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Opening Hours
Monday–Friday 8 a.m.–5 p.m.; Saturday and Sunday Closed; Emergency Hours 7 days, 24 hours
Website
https://healthy.kaiserpermanente.org/northern-california/facilities/vallejo-medical-center-100316
Emergency Care
Emergency is available
Services Offered
Insurance & Payment
Languages Spoken
FAQs
What are the hours for this facility?
Monday through Friday, 8 a.m. to 5 p.m.; Saturday and Sunday, Closed; Emergency Hours: 7 days, 24 hours.
Is Urgent Care available at this location?
Urgent Care is not available.
What are the hours for the facility?
Emergency Hours: 7 days, 24 hours; Monday through Friday, 8 a.m. to 5 p.m.; Saturday and Sunday, Closed.
Is After Hours Care available?
After Hours Care is available.
Is Pharmacy available at this location?
Pharmacy is available.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- US News Health: 89% of patients willing to recommend (US News)
- Yelp: 2.8 out of 5 stars (265 reviews)
- Trustburn: 3.3 out of 5 stars (102 reviews)
- Healthgrades: 72% Patient Experience Rating
Patients praise
- Highly regarded maternity, labor, and delivery care
- Compassionate and effective hospice services
- Clean and well-maintained facility environment
- Instances of professional and supportive nursing and physician care
Common complaints
- Long wait times, particularly in the emergency department
- Challenges in scheduling appointments or accessing timely care
- Perceived dismissiveness or lack of empathy from some staff members
- Difficulties with communication and phone system access
"We really felt like we were at a hotel. Everyone has a smile on their face - from the front desk to the housekeeping team to the nurses and doctors. It was just amazing."
— Napa Valley Patch"Waiting five hours in the ER and no updates on when I would be seen. Go anywhere else."
— Yelp"We had four different care givers from the Vallejo hospice program... They were reassuring, kind, and caring."
— Kaiser Permanente Look insideKP Northern CaliforniaSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Robotics program demonstrates nurse-driven training excellence | KP Vallejo Medical Center Hospital Annual Nursing Report 2025 | Kaiser Permanente — Jan 25, 2026
- Dressing for success: A nurse-led CHG Peripheral IV Initiative reduced phlebitis and changed practice regionally | KP Vallejo Medical Center Hospital Annual Nursing Report 2025 | Kaiser Permanente — Jan 25, 2026
- Reducing primary cesarean deliveries to improve maternal outcomes | KP Vallejo Medical Center Hospital Annual Nursing Report 2025 | Kaiser Permanente — Jan 25, 2026
- Narcan Hope | KP Vallejo Medical Center Hospital Annual Nursing Report 2025 | Kaiser Permanente — Jan 25, 2026
Information sourced from the clinic's website as of July 10, 2026.
More hospitals (medical center) clinics in Vallejo
Sutter Solano Medical Center is a not-for-profit hospital in Vallejo, California, part of the Sutter Health network. It provides a full range of services including virtual care, walk-in care, and urgent care, along with patient resources and a digital patient portal. The facility is part of the Sutter Solano Charitable Foundation, founded in 1980, with headquarters in Sacramento. Key details: address at 300 Hospital Dr, Vallejo, CA 94589; phone numbers 855-398-1633 and 707-554-4444; annual revenue around $4.41M; 1 employee noted; affiliated with Sutter Health network.
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