Sutter Solano Medical Center Emergency Department in Vallejo, CA
Urgent/emergency care (emergency medicine groups) • Vallejo, CA • Since 1980
About
Sutter Solano Medical Center (Sutter Solano Charitable Foundation) is a not-for-profit hospital in Vallejo, CA, affiliated with the Sutter Health network. It offers urgent care, walk-in care, virtual care, and other patient resources. The facility is part of Sutter Solano Medical Center with locations in Vallejo (Vallejo 300 Hospital Dr, 94589) and related offices in Sacramento and Davis. It operates under the Sutter Health umbrella, with annual revenue around $4.41M and a small workforce (~1 employee noted). If you’re seeking the Emergency Department specifically: contact the Vallejo location at 300 Hospital Dr, Vallejo, CA 94589 or call the center’s numbers for urgent care services.
Clinic Type
Urgent/emergency care (emergency medicine groups)
Address
300 Hospital Drive, 1st Floor, Vallejo, CA 94589
Phone
855-398-1633
S3ContactCenterCBO@sutterhealth.org
Opening Hours
Open 24 Hours
Emergency Care
Emergency medicine department providing 24/7 critical care
Services Offered
Insurance & Payment
—
Languages Spoken
—
FAQs
What are the hours for the emergency department?
Open 24 Hours
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- HospitalStats.org overall patient rating: Average (12 ratings for providers mentioned; general hospital metrics also available)
- HCAHPS/Patient Experience surveys: 66% (3-7% lower than national average) (Patients who gave a rating of 9 or 10)
Patients praise
- Patients generally appreciate the communication from nurses and doctors
- Recognized for patient safety standards
Common complaints
- Long wait times in the emergency department
- Perceived lack of staff responsiveness to patient needs
- Concerns regarding customer service professionalism
- Occasional reports of facility cleanliness issues
"Waited over 2 hours. Very unprofessional. ABSOLUTELY POOR CUSTOMER SERVICE."
— Yelp user reviewSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- National Recognition for Life‑Saving Critical Care | Vitals — May 28, 2026
- Plant Your Business In Solano County!: Sutter Solano Wins Award For Greatest Improvement — Jun 14, 2026
- Frontline Healthcare Workers to Picket at Multiple Sutter Health Facilities Across Northern California - SEIU UHW — Aug 6, 2025
- Solano County Business News: Sutter Solano, La Clinica De La Raza Hope To Open New Primary Care Facility — Jun 13, 2026
- Jury orders Vallejo care facility to pay $15M in lawsuit over 96-year-old woman’s death — Jan 15, 2026
Information sourced from the clinic's website as of July 10, 2026.
More urgent/emergency care (emergency medicine groups) clinics in Vallejo
Urgent Care + TeleHealth operates walk-in urgent care and occupational medicine clinics in the Napa/Sonoma region (Napa, Sonoma, Benicia) with optional video telehealth visits available to residents anywhere in California. They offer on-site X-rays and lab services, non-surgical procedures (laceration repair, abscess treatment, IV hydration), and provide physicals (annual, sports, DOT) and occupational medicine for work-related injuries. Clinics are open seven days a week; appointments can be booked online or by phone. While there is no Vallejo location listed, you can access telehealth visits from home in California. If Vallejo-based in-person care is preferred, consider nearby clinics in Napa/Sonoma or Benicia, or use their telehealth option for remote consultation. Contact options include multiple phone lines and the Benicia location email (benicia@telehealthuc.com).
See all urgent/emergency care (emergency medicine groups) clinics in Vallejo →
Comparing your options?
See other urgent/emergency care (emergency medicine groups) clinics in Vallejo, or search the full directory by insurance, ratings, and more.