Arkansas Family Clinic | Van Buren Osteopathic Physicians
Internal Medicine • Van Buren, AR
About
Pointer Trail Family Clinic, PLLC is a small osteopathic medical practice based in Van Buren, Arkansas, with 2 offices in the area. Key details: - Practice type: Osteopathic physician-led medical clinic offering comprehensive healthcare services - Location: Van Buren, Arkansas (HQ at 710 Jenny Wren; second office at 109 Pointer Trl W) - Contact: 479-922-2227 / 479-922-2222; email tdillard@coxbusiness.net - Workforce: 1 employee (specialist); part of a very small practice - Online presence: pointertrailclinic.com; modest web traffic (≈1,816 monthly visits) with strong local reach (US-only) - Relevant business identifiers: NAICS 62, 621; SIC 07, 074 If you’re seeking an Arkansas family clinic with osteopathic physicians in Van Buren, Pointer Trail Family Clinic is a local option to consider.
Clinic Type
Internal Medicine
Address
109 W. Pointer Trail, Van Buren, AR 72956
Phone
479-922-2222
tdillard@coxbusiness.net
Opening Hours
Monday-Friday: 8:30 a.m.-5 p.m.
Services Offered
Technology & Equipment
Team
Insurance & Payment
We’d be happy to help you get the most out of your health insurance benefits.
Languages Spoken
FAQs
Do you accept new patients?
Yes, accepting new patients.
Are walk-ins welcome?
Walk-ins are welcome.
Is interpreter services available?
Interpreter services are provided.
Is there notice of nondiscrimination?
Notice of Non-Discrimination is provided.
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Google My Business: 3.8/5 (64 (Google My Business))
- Vitals: 3.4/5 (27)
Patients praise
- High patient satisfaction with the medical care provided by specific doctors and nurse practitioners (e.g., Dr. Dillard, Heather Mutters, Dr. Baker)
- Clinical staff, such as nurses, described as thorough, kind, and attentive
- Efficient, clean, and well-organized clinical environment reported by some patients
- Appreciation for the range of in-office services (e.g., labs, x-rays)
Common complaints
- Reports of rude, unprofessional, or uncompassionate front desk and office staff
- Patient frustration with long wait times before being seen by providers
- Dissatisfaction with communication, including issues leaving messages and staff responsiveness
- Occasional complaints about billing/payment policies and access to appointments
"Doctor Dillard and Heather are great people. A few of the nurses are nice but the ladies in the office up front are very rude... I would have stayed bc I really like Dillard and Heather but they need some new staff in the office who are a bit more compassionate."
— Patient review on localitybiz.com and seeic2019.es"The nicest people from the front desk to the exam room or the lab department. A full service doctor office... Everyone is caring, professional, compassionate and helpful. Extremely clean and sanitary in all areas."
— Patient review on localitybiz.com for Dr. Robert R. Baker, DOSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Van Buren ‘med-spa’ staying open, clinic to close; physician Jeff Hamby continues work 131 miles away in De Queen | Northwest Arkansas Democrat-Gazette — Jan 18, 2026
- Northwest Arkansas-based Community Clinic aims to acquire multiple Baptist Health-Fort Smith clinics | Northwest Arkansas Democrat-Gazette — Jun 30, 2026
- Springdale-based company planning to acquire Baptist Health Family Clinics in 4 cities — Jun 30, 2026
- Mercy Clinic expands to support growing patient needs, future physicians | Northwest Arkansas Democrat-Gazette — Mar 16, 2026
- Community Clinic plans River Valley clinic buy from Baptist Health — Jun 30, 2026
Information sourced from the clinic's website as of July 10, 2026.
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