Arkansas Family Clinic | Van Buren Osteopathic Physicians
Primary Care • Van Buren, AR
About
Pointer Trail Family Clinic, PLLC is a small osteopathic medical practice based in Van Buren, Arkansas, with 2 offices in the area. Key details: - Practice type: Osteopathic physician-led medical clinic offering comprehensive healthcare services - Location: Van Buren, Arkansas (HQ at 710 Jenny Wren; second office at 109 Pointer Trl W) - Contact: 479-922-2227 / 479-922-2222; email tdillard@coxbusiness.net - Workforce: 1 employee (specialist); part of a very small practice - Online presence: pointertrailclinic.com; modest web traffic (≈1,816 monthly visits) with strong local reach (US-only) - Relevant business identifiers: NAICS 62, 621; SIC 07, 074 If you’re seeking an Arkansas family clinic with osteopathic physicians in Van Buren, Pointer Trail Family Clinic is a local option to consider.
Clinic Type
Primary Care
Address
109 W. Pointer Trail, Van Buren, AR 72956
Phone
479-922-2222
tdillard@coxbusiness.net
Opening Hours
Monday-Friday: 8:30 a.m.-5 p.m.
Services Offered
Technology & Equipment
Team
Insurance & Payment
Contracted managed care providers for nearly every major health insurance program
Languages Spoken
FAQs
Do you accept new patients?
Accepting New Patients
Interperter Services
Available
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Google My Business: 3.8/5 (based on 64 reviews) (64 reviews)
Patients praise
- High level of satisfaction with the clinical care provided by the physicians (specifically Dr. Dillard and Dr. Tompkins)
- Patients frequently describe the doctors as knowledgeable, thorough, compassionate, and attentive when they are finally seen
- Some positive feedback for individual nursing and clinical staff members
- Clinic environment described as clean and accessible by some patients
Common complaints
- Reports of rude, unprofessional, or uncompassionate behavior by front desk and office staff
- Complaints regarding long wait times and being kept waiting for appointments
- Frustration with administrative issues, such as appointment scheduling, record handling, and communication with nursing staff
- Some patients feel the doctor or staff do not spend enough time addressing individual patient concerns during visits
"A few of the nurses are nice but the ladies in the office up front are very rude... I would have stayed bc I really like Dillard and Heather but they need some new staff in the office who are a bit more compassionate."
— Patient Review (Pointer Trail Family Clinic)"Dr. Dillard is a good doctor but what not makes it not so pleasent to see her is her staff. They are rude and can care less about the patient."
— Patient Review (Vitals)"Not only accurately diagnosed my problem but prayed with me and really took the time to listen to my problems. I felt honored and not pushed through like cattle."
— Patient Review (Dr. George Tompkins)Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Van Buren ‘med-spa’ staying open, clinic to close; physician Jeff Hamby continues work 131 miles away in De Queen | Northwest Arkansas Democrat-Gazette — Jan 18, 2026
- Northwest Arkansas-based Community Clinic aims to acquire multiple Baptist Health-Fort Smith clinics | Northwest Arkansas Democrat-Gazette — Jun 30, 2026
- Springdale-based company planning to acquire Baptist Health Family Clinics in 4 cities — Jun 30, 2026
- Mercy Clinic expands to support growing patient needs, future physicians | Northwest Arkansas Democrat-Gazette — Mar 16, 2026
- Community Clinic plans River Valley clinic buy from Baptist Health — Jun 30, 2026
Information sourced from the clinic's website as of July 10, 2026.
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