Mercy Clinic Family Medicine - Van Buren
Surgery • Van Buren, AR
Clinic Type
Surgery
Address
2800 Fayetteville Road, Van Buren, AR 72956
Phone
(479) 314-4000
disabilityaccommodations@mercy.net
Opening Hours
Mon-Fri: 7:00 a.m. – 5:30 p.m.; Sat: 8:00 a.m. – noon
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
Walk-In Hours
Need care now? We offer walk-in hours for all patients: Monday, Tuesday, Thursday and Friday: 8 a.m. - 3:30 p.m. No appointment needed.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 3.4 out of 5 stars (41 reviews)
- Facebook: 82% recommend (7 reviews)
- Mercy (Official Provider Rating): 4.9 out of 5 stars (480 patient ratings)
Patients praise
- Friendly and caring staff members (specifically cited by some patients)
- Highly rated and recommended individual providers (e.g., Dr. Gonzales, Dr. Agent, Dr. Baker)
- Professional and direct communication from some doctors
Common complaints
- Incompetent and unhelpful office staff
- Difficulty getting return calls
- Long wait times
- Perceived lack of care and rushing by providers
"Dr. Gonzales is wonderful as is everyone there!"
— Birdeye review"Good people. Nurses are awesome. Dr.Baker is no B.S. He is straight and to the point. Been my Dr for over a decade."
— Birdeye review"DON’T GO HERE….Horrible….This Medical Office is horrible. The staff is incompetent. They Never return calls, over booked and understaffed. Both the staff and Dr. Hamby seem to be rushed and non caring."
— Healthgrades reviewSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Mercy Clinic expansion boosts primary care and training — Mar 11, 2026
- New doctor joins care team at DCH, Mercy Family Care Clinics | ThePerryNews — Aug 14, 2025
- Mercy Clinic expansion boosts primary care and training — Mar 11, 2026
- Van Buren ‘med-spa’ staying open, clinic to close; physician Jeff Hamby continues work 131 miles away in De Queen | Northwest Arkansas Democrat-Gazette — Jan 18, 2026
- Open For Business: Mercy Clinic Primary Care -- Springfield East Republic Road | Northwest Missouri — May 8, 2026
Information sourced from the clinic's website as of July 10, 2026.
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