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Clinic Type

Urgent Care

Address

2800 Fayetteville Road, Van Buren, AR 72956

Phone

(479) 314-4000

Email

disabilityaccommodations@mercy.net

Opening Hours

Mon-Fri: 7:00 a.m. – 5:30 p.m. Saturday: 8:00 a.m. – Noon

Services Offered

  • Primary care
  • Family medicine
  • Sports and occupational physicals
  • General medical evaluations
  • Wellness exams
  • Flu shots/immunizations
  • Diagnosis and treatment of adult and pediatric conditions
  • Treatment of minor illnesses and injuries
  • Laboratory and imaging services (via Mercy network)
  • Electronic health record for patients
  • MyMercy app access

Insurance & Payment

Languages Spoken

FAQs

What are the walk-in hours?

Walk-In Hours: Monday, Tuesday, Thursday and Friday: 8 a.m. - 3:30 p.m. No appointment needed.

Do you offer appointments?

The page notes walk-in hours and does not specify required appointments; it implies services are available without appointment during walk-in hours.

What is the phone hours for non-medical needs?

Extended phone hours are M-F 7 a.m. - 5:30 p.m.; Sat 8 a.m. - noon.

Is there a MyMercy app available?

Yes, Mercy Clinic mentions MyMercy app for easy access to health information and connecting with your doctor.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 3.4/5 stars (41 reviews)
  • Facebook: 82% recommend (7 reviews)
  • Mercy.net (Provider level): 4.9/5 stars (480 patients (for Dr. Misty Roshel Gonzalez))

Patients praise

  • friendly and caring staff and providers
  • straightforward and honest physician communication
  • high satisfaction with specific providers (e.g., Dr. Gonzalez)

Common complaints

  • incompetent staff
  • unresponsive communication (never return calls)
  • overbooked/understaffed environment
  • rushed or uncaring provider demeanor
  • lack of follow-through
  • long wait times

"Dr. Gonzales is wonderful as is everyone there!"

Birdeye review

"Good people. Nurses are awesome. Dr.Baker is no B.S. He is straight and to the point."

Birdeye review

"This Medical Office is horrible. The staff is incompetent. They Never return calls, over booked and understaffed."

Healthgrades review

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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Van Buren, AR·Urgent Care

Baptist Health Urgent Care is a privately held urgent-care network, part of Urgent Team, with multiple walk-in centers in the Southeast. It operates about 11 listed locations, including several in Arkansas (Little Rock and Cabot) and Nashville, TN (HQ). Services cover urgent, walk-in care for injuries, illnesses, and occupational health, with no appointment needed. Headquarters: Nashville, TN. For more details, visit urgentteam.com/brand/baptist-health-urgent. Note: The provided page lists locations in Arkansas and Tennessee, but does not specify a Van Buren, AR location. If you’re specifically seeking Van Buren, you may want to verify the current Arkansas site list or contact Urgent Team/Baptist Health Urgent Care directly.

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