Lab Services at SSM Health Outpatient Center | Madison, WI
Laboratory Services • Verona, WI
Clinic Type
Laboratory Services
Address
703 S. Brooks St., Madison, WI 53715
Phone
608-260-2935
community.benefits@ssmhealth.com
Opening Hours
5:00 AM – 12:00 AM (based on page highlights; exact hours may vary by department and holiday hours)
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
What services are offered?
Lab services and routine laboratory tests performed by Medical Laboratory Technicians under supervision.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- ComplaintsBoard: 1.1/5 (overall reputation rating) (5 reviews, 11 complaints)
- Momentary (based on CMS HCAHPS): 3/5 stars (987 patient surveys)
Patients praise
- compassionate and professional clinical staff
- efficient and quick service in some departments
- good nurse communication scores for the affiliated hospital
- clear preoperative preparation pathways
Common complaints
- billing and insurance transparency issues
- unexpected charges for routine visits
- poor communication with administrative/billing departments
- occasional reports of clinical errors (e.g., missed blood draws)
"Quick service makes this a nice stop."
— LocalityBiz user review"Forgot to draw blood all the tests that was needed, causing me to have to go back and get drawn again for a lab that was time sensitive."
— LocalityBiz user review"Understanding of complex medical billing and insurance coverage continues to be a concern for patients across the country."
— SSM Health statement via Wisconsin State JournalSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- SSM Health breaks ground for new outpatient center in Verona | SSM Health — Dec 1, 2025
- SSM Health to build new medical campus in Verona | SSM Health — Dec 1, 2025
- SSM Health Celebrates Groundbreaking for New… – Kahler Slater — Jul 15, 2025
- SSM Health breaks ground on Wisconsin outpatient center - Becker’s ASC — Jul 17, 2025
- SSM Health to break ground on Verona outpatient center | Latest News | ibmadison.com — Jul 15, 2025
Information sourced from the clinic's website as of July 11, 2026.
More laboratory services clinics in Verona
Quest Diagnostics Location Search: Verona - Quest Diagnostics is a Fortune 500 medical and diagnostic laboratory company headquartered in Secaucus, NJ. - Primary focus: clinical lab testing services across cancer, cardiovascular, infectious diseases, neurological disorders, COVID-19, and drug testing. - Headquarters: Secaucus, New Jersey, USA. - Global presence: operates in the United States and internationally (e.g., Mexico, Brazil, Puerto Rico, Philippines, United Kingdom, India). - Key contact: wellness@questdiagnostics.com; phone +1 866-697-8378. Note: The provided highlights mention Quest Diagnostics’ general locations in Secaucus, NJ, but do not list Verona-specific locations.
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