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Clinic Type

Sports Medicine

Address

1211 Fish Hatchery Road, Madison, WI

Phone

608-252-8024 (Laboratory Hours) / 608-294-6464 (general)

Email

community.benefits@ssmhealth.com

Opening Hours

Laboratory Hours: Monday-Friday: 7:30 am - 5 pm; Saturday-Sunday: Closed; Holidays: Closed

Services Offered

  • Orthopedics
  • Sports Medicine
  • Foot and Ankle
  • Hip and Knee
  • Shoulder/Upper Extremity
  • Podiatry
  • Laboratory hours (contact)

Team

  • SSM Health Orthopedics Team — Board-certified, fellowship-trained physicians; advanced practitioners; therapists

Insurance & Payment

Languages Spoken

FAQs

What are theLaboratory Hours?

Laboratory Hours: 608-252-8024 • Monday-Friday: 7:30 am - 5 pm • Saturday-Sunday: Closed • Holidays: Closed

Awards & Accreditations

  • WELL Certified Facility Achievement

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Vitals (SSM Health Orthopedics Center, Madison, WI): 4.7 (provider rating shown for some orthopedic physicians) (Be first to leave a review (no clear overall review count shown))
  • Ratings.md (SSM Health Orthopedics): Verified ratings & reviews (specific numeric rating not shown in snippet) (Not provided in snippet)
  • US News (Best Doctors - Verona area profile): Patient Experience 4 / 5 (38 Reviews)

Patients praise

  • Patients report strong trust and satisfaction with SSM Orthopedics clinicians, including praise for bedside manner and clear explanations (as summarized by ratings site).
  • Individual orthopedic physicians on Vitals show relatively high ratings (e.g., 4.7 shown in the snippet for at least one orthopedic surgeon).
  • Some US News listings in the Verona area show positive patient experience scores (4/5) and substantial review counts (38).

Common complaints

  • External complaint aggregation indicates an overall poor reputation for SSM Health with many unresolved complaints, including billing/customer-service complaints (not specific to Verona orthopedics).
  • Local reporting describes confusion and upset when orthopedic surgeries/appointments were canceled due to orthopedic surgeons leaving SSM Health.
  • Patient experience/administrative issues are a recurring theme in complaints content (e.g., out-of-network billing surprises).

"“Patients express strong trust and high satisfaction with SSM Orthopedics' clinicians, highlighting excellent bedside manner, clear explanations, ...”"

ratings.md profile summary for SSM Orthopedics

"“Patients can stay with an SSM Health surgeon or choose another doctor within their insurance network, she said.”"

Kenosha News report on orthopedic surgeons leaving SSM Health (procedure cancellations context)

"“SSM Health has an overall reputation rating of 1.1/5 based on 5 reviews and 11 complaints, indicating that the majority of patients are dissatisfied ...”"

ComplaintsBoard page about SSM Health (aggregated complaints)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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